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Can't get VM 3.2.8 to accept a different Shop Owner

Started by cyberrick, December 16, 2017, 17:26:36 PM

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cyberrick

I set up a VM shop using my information for the shop owner while I was setting up and testing a new site.  Now I need to change the shop owner to a new user.  Whenever I change the information, I get a message that the data was stored ok , but then it changes back to my original information.  The new owner is stored as both a Joomla user and as a shopper but it won't take.

Here's a screen shot of what it looks like.  http://nimb.ws/byRku8

Can anyone please help me out here?

jenkinhill

You don't simply "change the information" on the shop tab.

Assuming that the "soon to be" vendor is registeed in Joomla and as a shopper in VM, go to the VM shopper list and note the ID of that user.
Go to VM Configuration/Shop/Advanced settings and turn on  Enable database Update tools
Then got to Tools/Tools & Migration  and where it says "Write here the new store owner id" copy the ID there and hit the set store owner button.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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