Author Topic: User dont activate  (Read 1240 times)


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User dont activate
« on: October 31, 2017, 00:01:57 am »
Soory, change category. You can erase this post.

Hello, in my shop virtuemart, user make a purchase and registred new user with data in virtuemart, and receives the email to activate his account, and does not activate

Link to activate account:

Look capture

Is redirect to home page.
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Re: User dont activate
« Reply #1 on: November 10, 2017, 14:33:44 pm »
I have the same problem
When a user registers to my website and clicks the activation link, the link goes to the register page instead of the regular confirmation page

It's happening since the latest update to the recent version of virtuemart

The code that generates the link is:

if (!empty($this->activationLink)) {
               $activationLink = '<a class="default" href="' . JURI::root() . $this->activationLink . '">' . vmText::_('COM_VIRTUEMART_LINK_ACTIVATE_ACCOUNT') . '</a>';

It generates a link:

However I can not find a way to fix it
Does anyone know whats going on here?


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Re: User dont activate
« Reply #2 on: November 12, 2017, 17:34:31 pm »
It might not be a proper solution to your problem, but I never experienced it with any of my customers shops, because I do not use the activation mail.

In a shop you don't really want the customer to do a lot of stuff before he can buy a product. He should be able to do that in the least effort.

So for registering, the Joomla option for the authentication in all of my and my customers shops is set to "None".

If the customers email adress is wrong, I still have his physical adress or phone number from the registration.
In my own shop I send virtual products and never had an issue with the email the customer is NOT validating.

Nevertheless would be good to look into that matter.


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Re: User dont activate
« Reply #3 on: November 13, 2017, 12:06:35 pm »
Hmm, it works for me.

I checked the whole thing. I cant see anything wrong here.
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