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confirmations mail aren't sent to owner or costumer

Started by arawolf, October 04, 2017, 08:51:13 AM

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arawolf

The confirmation mails aren't sent to the owner or costumer. The VM version is 3.2.4. I also get the following error message : " vmError: The workflow for X or is unknown, take a look on model/orders function handleStockAfterStatusChanged " How can i fix these, i find people with the same problem on the net but no solution. Thnx

jenkinhill

What is the returned order status? Does it exist in your order status list?  Is TCPDF installed? Do you have sufficient php memory?

As in this thread: http://forum.virtuemart.net/index.php?topic=133378.0  or   http://forum.virtuemart.net/index.php?topic=128079
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

arawolf

hello
Thnx for the help
What is the returned order status? accepted by customer
Does it exist in your order status list? yes 
Is TCPDF installed?  ? it's a joomla site with vm www.dkdecor.be
Do you have sufficient php memory? I think so, everything was fine aslong the site was on test modus.

GJC Web Design

QuoteWhat is the returned order status? accepted by customer

Pending? pending never sends emails by design .. try another status?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

arawolf

I don't understand. the status is accepted by costumer not pending.