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Product Categories not loading after update

Started by MalcolmT, September 24, 2017, 00:08:55 AM

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MalcolmT

Hi
When I update VM 3.2.2 to 3.2.4 the product category field within product admin just displays a continuous loading icon. This applies to new and existing products.
If I then save the product it loses its category.

The site is Joomla 3.8 and PHP 7.0.23

Any ideas why

Malcolm

GJC Web Design

GJC Web Design
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MalcolmT

Hi
I have tried installing J3.8 over the top of existing installation without success

I am just about to try installing a pre J3.8 backup in order to try installing 3.8 again but not using the updater

Everything was working fine prior to updating

Malcolm

GJC Web Design

the last page of that post has more or less a summary

I think Max says he changed it to an ajax call from VM3.2.0 -- may be wrong

but that is the but of the problem .. the 4 possible reasons given in   http://forum.virtuemart.net/index.php?topic=137040.msg485298#msg485298

has nothing to do with joomla.. it is the method used to retrieve the cat selects changed to an ajax call

check for JS errors
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

MalcolmT


stawebnice

Check the live_site in configuration.php, if it matches URL of your site. E.g. when your .htaccess adds www to url and live site does not include it, it is causing this problem too.

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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