Author Topic: Order status after checkout  (Read 517 times)

David

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Order status after checkout
« on: September 07, 2017, 02:00:23 am »
I somehow managed to get one-click checkout, but a side effect of my modifications is that the order status after confirming is not Confirmed by Shopper (U), but Pending (P).
Obviously, I need U there to send the confirmation e-mail to the shopper. Can someone direct me to the right place where to correct this?
Joomla 3.8.0, VirtueMart 3.2.4

Marion

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Re: Order status after checkout
« Reply #1 on: October 03, 2018, 12:37:01 pm »
I'm having the same problem - may I draw the attention of the "cracks" back to this?

I'm also having the "Pending" status instead of "Confirmed by shopper". It can't be a side effect of the one-click-checkout, because I have another installation with the one-click-checkout that provides the correct status. I've compared the two installations and not found yet the option that makes the difference. The major difference between the two is that the correctly working installation has only registered shoppers, while the not working one has only guest shoppers. Could this be the cause of the different status?

https://midivins.myhostpoint.ch/de/shop
Joomla 3.8.12
VM 3.4.0

Actually I'm checking into two possible directions:
  • setting the correct status after confirmation by the shopper
  • allowing to send an e-mail to the shopper when the status is "Pending"

Does anybody have a clue how to make this work correctly?

GJC Web Design

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Re: Order status after checkout
« Reply #2 on: October 03, 2018, 13:53:27 pm »
the status set after hitting the confirm button on the cart is set by what ever payment plugin was used/triggered
so u set your required status in the payment plugin methods
GJC Web Design
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Marion

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Re: Order status after checkout
« Reply #3 on: October 03, 2018, 14:48:23 pm »
Thank you very much!

I was too focussed on code overrides to think it was so simple.

You made my day!  :)

Joseph1122

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Re: Order status after checkout
« Reply #4 on: October 10, 2018, 09:47:16 am »
I am additionally having the pending status rather than Confirmed by customer, it can't be a reaction of the a single tick checkout, since i have another establishment with the a single tick checkout that gives the right status, i have looked at the two establishments and not found yet the choice that makes the difference....











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