Author Topic: Select options and website hangs with spinning wheel  (Read 369 times)

blackrat999

  • Jr. Member
  • **
  • Posts: 139
Select options and website hangs with spinning wheel
« on: August 08, 2017, 16:28:48 pm »
This site has been working fine up to VM upgrade to 3.2.2 with Joomla 3.7.4
Now when the customer selects the drop down option variant for size the page hangs with a spinning wheel icon.
I have tried changing the Option to using the multi variant and it does the same thing.
i have tried full reinstall over the top of VM 3.2.2

eg - go to this page and choose a size

https://www.huntingvintage.co.uk/component/virtuemart/hunt-coats-hunting-jackets/ladies-marlborough-coat-shires-9-detail?Itemid=0

if i refresh the page once it has hung then it allows me to put that item in the cart.

any idea why it should be doing this please?

blackrat999

  • Jr. Member
  • **
  • Posts: 139
Re: Select options and website hangs with spinning wheel
« Reply #1 on: August 15, 2017, 10:17:48 am »
Is it possible this could have something to do with jquery?
I appear to be using 1.8 (latest version) it says, if i try any other versions it stops the options working at all.
If anyone has any idea i would be very grateful.
thanks for looking.

blackrat999

  • Jr. Member
  • **
  • Posts: 139
Re: Select options and website hangs with spinning wheel
« Reply #2 on: August 20, 2017, 13:09:30 pm »
Anyone please?

Jumbo!

  • 3rd party VirtueMart Developer
  • Full Member
  • *
  • Posts: 605
  • Software Developer {PHP, JavaScript, jQuery, ...}
    • www.virtueplanet.com
  • VirtueMart Version: 3.2.4
Re: Select options and website hangs with spinning wheel
« Reply #3 on: August 20, 2017, 18:26:43 pm »
It is a jQuery issue of your site.

The quickest solution will be to hide the preloader completely.

To do that open - templates/impress/css/vm-impress.css

Scroll down to the bottom of the file. Now add the following css after all existing codes:

Code: [Select]
.vmLoading .vmLoadingDiv {
    display: none !important;
}

Save the file. Now clear cache of your browser and reload/refresh the page to see the change.

blackrat999

  • Jr. Member
  • **
  • Posts: 139
Re: Select options and website hangs with spinning wheel
« Reply #4 on: August 20, 2017, 19:02:15 pm »
Jumbo.
I am massively grateful mate i have been trying to figure this out for ages
I owe you a beer!
thanks