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Thumnnail not showing

Started by raunhar, April 15, 2017, 13:00:54 PM

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raunhar

Joomla: 3.6.5
VM: 3.2.1

When I add a new product, the thumbnail does not show. But the main image shows up. Tried replacing thumbnail, but no success.

How to display thumbs.

jenkinhill

I assume you mean back-end. Does it show in front-end?   Works fine for me using VM3.2.1 build 9503
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

raunhar

Thumbnail does not show at both places, but the actual image shows

Sent from my Moto G (4) using Tapatalk


jjk

Some information is is available here: https://docs.virtuemart.net/tutorials/templating-layouts/222-different-thumbnail-sizes.html
Also, this forum thread might be of interest to you: http://forum.virtuemart.net/index.php?topic=132128.msg457223#msg457223

There are various methods to handle the thumbnails. Assuming that you did update to VM 3.2.1 from an older version, perhaps a start would be to compare the actual folder path to your (old) thumbnail image and the filename with the path to the thumbnail you see in the 'Product Edit' view > 'Product Images' tab > 'Used thumb url' field (you can also check the path and filename in the VM Media Manager).
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

raunhar

#4
VM version is 3.2.1 (upgraded from old version)

Used URL is : images/stories/virtuemart/product/tshirt14.jpeg
Used Thumb url is: (Default URL) images/stories/virtuemart/product/resized/tshirt127_150x150.jpeg
The words (Default URL) are there in the uRL.
The large image gets displayed at both backend and front, but the thumbnail is broken.

It is very urgent.

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

raunhar

Thanks. It sorted out the problem.

garikello

Well, it didn't for me.

Same problem here.

Can anyone give me step by step solution?

Thanks.