Author Topic: Categories problems after update to 3.2.0  (Read 6097 times)

kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #90 on: September 12, 2017, 10:09:34 am »
Hi all,

This is a follow up post from following regarding disappearing Category list drop down when trying to add new item or amend existing ones. (see attachment)
Milbo, I followed your instruction in this page and still had no luck. I appreciate if anyone could give me a hint or the fix if you have experienced the same issue.  Much appreciated.

http://forum.virtuemart.net/index.php?topic=138350.0

EsSa55

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Re: Categories problems after update to 3.2.0
« Reply #91 on: September 12, 2017, 11:11:55 am »
I am experienced the same issues. Very frustrating.

I tried the file, which did not work, for me.

I have tried the JSON edit to my htaccess file which works initially, but only if one edit on one screen.

If attempting subscequent edits, e.g. adding an image, I still experience categories totally disappearing.

In my post of yesterday, I have asked Milbo to explain his comment re server misconfiguration, so check back to see if he answers.

Doeke Norg

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Re: Categories problems after update to 3.2.0
« Reply #92 on: September 12, 2017, 11:25:58 am »
    To get some insight into your errors can you provide the headers of the ajax request?

    In chrome:

    • Go to "Products"
    • Open devtools
    • Open network tab
    • Load the edit page
    • Find index.php?option=com_virtuemart&view=product&type=getCategoriesTree&virtuemart_product_id=155&format=json
    • Post a screenshot of Response and Request headers (under Headers tab)
    • Also the response would be helpfull

kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #93 on: September 12, 2017, 11:26:16 am »
I hope this issue gets fixed...I'm running out of options...

Milbo

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Re: Categories problems after update to 3.2.0
« Reply #94 on: September 12, 2017, 11:50:03 am »
I am experienced the same issues. Very frustrating.

The file is in the core since 11. April 2017, so almost any vm3.2.3 and of course vm3.2.4 has this file already. There is no need to use an old file, please revert it. Please check your javascript console, maybe there is another problem.
I should fix your bug, please support the VirtueMart project and become a member
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Milbo

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Re: Categories problems after update to 3.2.0
« Reply #95 on: September 12, 2017, 11:55:00 am »
I hope this issue gets fixed...I'm running out of options...

uhm, it is fixed for most people. But there are 4 options, which we can not controll.

- First there could be a problem with multilanguage and vm just does not find categories for your language. In this case it is important to chose a "main shop language", set this language in the vm config and browse the category list with this language set and check if any category is correctly translated/has a description.
- Second there is some 3rd party Javascript whatever "optimiser"
- Third the same could be on your browser. There are a lot extensions, which can modify or extra cache json calls.
- Fourth, you can add extra caching whatever optimisations to your server, which prevents a proper function.
I should fix your bug, please support the VirtueMart project and become a member
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EsSa55

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Re: Categories problems after update to 3.2.0
« Reply #96 on: September 12, 2017, 12:02:44 pm »
Are there specific javascript files which should be excluded from being 'optimised'?

kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #97 on: September 12, 2017, 12:39:07 pm »
Thanks Milbo.
I went through all four suggestions and all seems to be ok.
I can give you access to BE if you don't mind.

Milbo

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Re: Categories problems after update to 3.2.0
« Reply #98 on: September 12, 2017, 21:07:41 pm »
EsSa55, js calls must not be cached, except the libs,.. the files. The files are not the problem. The problem are the calls return a json.
I should fix your bug, please support the VirtueMart project and become a member
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kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #99 on: September 13, 2017, 11:28:15 am »
Thanks Milbo...I'm not gonna lie...Honestly I don't have a clue what you just suggested I should do next  :D

Milbo

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Re: Categories problems after update to 3.2.0
« Reply #100 on: September 13, 2017, 16:45:57 pm »
I can take a look for a 30 minutes ticket http://extensions.virtuemart.net/support/developing-for-0-5-hour-detail

You both are the only one we know who have this problem
I should fix your bug, please support the VirtueMart project and become a member
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Extensions approved by the core team: http://extensions.virtuemart.net/

kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #101 on: September 13, 2017, 18:47:00 pm »
Thanks Milbo. I need to check the payment with website owner and get back to you.

kamnaderi

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Re: Categories problems after update to 3.2.0
« Reply #102 on: September 15, 2017, 14:51:56 pm »

The problem is resolved by the help of Milbo. Much appreciated.

The culprit was the  plugin POWr Icon.

Hope this helps others.

Thank you all.