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Realex not working with SSL [SOLVED]

Started by jccork, March 20, 2017, 17:34:07 PM

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jccork

We are using virtuemart (3.2.0) on our joomla (3.3.3) website, which is using Realex Hpp API plugin to process credit card payments.

Everything, including payment process was working without a probem.

We recently added SSL to the website. After this, everything seems to be working OK except the Realex Payment. We are using Realex hpp. Now at the checkout when it tries to go to the realex payment page (after hitting Confirm Payment button), the screen just appears blank.

Following are the screenshots on Google Chrome :
https://www.screencast.com/t/sdgjnKbeJC
https://www.screencast.com/t/kKKvQWIi
On Mozilla Firefox, there is an alert coming and when we press continue same thing happens over there too:
https://www.screencast.com/t/yniH6QuPUmxQ
https://www.screencast.com/t/ZSVavspAmymb

Any ideas what the problem might be?

jenkinhill

Check if the plugin is using http: to connect with Realex - if so then edit that link to use https:
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

Quotejoomla (3.3.3)
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jccork

Hi Jenkinhill,

Thanks for reply.

I checked and plugin is using https: to connect, so unfortunately that does not seem to be it.

jenkinhill

Just had a look at the plugin. Don't know if this is the issue.
admin\plugins\vmpayment\realex_hpp_api\realex_hpp_api\getrealex.php


$url = "http://www.realexpayments.com/partner-referral?id=virtuemart";
$logo = '<img src="http://www.realexpayments.com/images/logo_realex_large.png" width="150"/>';


Also some payment processors don't work with DV type SSL certificates such as Let's Encrypt if you are using one of these. I have never used Realex so am having to apply a bit of guesswork here.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

jccork

Hi Jenkinhill,

Thanks for that - problem solved. Really appreciate your assistance!

JC