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VM not sending ANY emails to both shopper and vendor

Started by Thanos, March 18, 2017, 07:41:50 AM

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Thanos

Hi there,

I'm running a VM 3.0.19.9 version on a Joomla 3.6.5. I read all relevant posts, check entries on phomyadmin as well as vm administrator's control panel but the problem persists.
Not me as a test buyer nor my client receive any email from placed orders.

Any idea how to resolve?

Thank you.
Thanos.

TIERSCHUTZFUTTER


GJC Web Design

when are u expecting the emails? pending? confirmed?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

lveronese

Hi, I experienced the same thing after upgrading to VM 3.2.x and the previously the system worked so it was configured correctly.
It turned out it was a problem about the creation of the pdf invoice due to the  TCPDF ERROR.
See the other post that starts with "VM 3.0.6 TCPDF ERROR" in this forum and try to check if that applies to you as well.
Cheers
Luciano