Author Topic: VM not sending ANY emails to both shopper and vendor  (Read 321 times)

Thanos

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VM not sending ANY emails to both shopper and vendor
« on: March 18, 2017, 07:41:50 am »
Hi there,

I'm running a VM 3.0.19.9 version on a Joomla 3.6.5. I read all relevant posts, check entries on phomyadmin as well as vm administrator's control panel but the problem persists.
Not me as a test buyer nor my client receive any email from placed orders.

Any idea how to resolve?

Thank you.
Thanos.

TIERSCHUTZFUTTER

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  • Posts: 3
  • A beginner
Re: VM not sending ANY emails to both shopper and vendor
« Reply #1 on: April 20, 2017, 15:02:23 pm »
i have same problem.

VM 3.2.1
Joomla 3.6.5

GJC Web Design

  • 3rd party VirtueMart Developer
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  • Posts: 7485
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 2.6.22 & 3.2.2
Re: VM not sending ANY emails to both shopper and vendor
« Reply #2 on: April 20, 2017, 15:08:01 pm »
when are u expecting the emails? pending? confirmed?
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

lveronese

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Re: VM not sending ANY emails to both shopper and vendor
« Reply #3 on: May 03, 2017, 08:06:50 am »
Hi, I experienced the same thing after upgrading to VM 3.2.x and the previously the system worked so it was configured correctly.
It turned out it was a problem about the creation of the pdf invoice due to the  TCPDF ERROR.
See the other post that starts with "VM 3.0.6 TCPDF ERROR" in this forum and try to check if that applies to you as well.
Cheers
Luciano