Author Topic: Problem with Virtuemart 3.0.16 - Email / TCPDF Related  (Read 780 times)


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Problem with Virtuemart 3.0.16 - Email / TCPDF Related
« on: March 06, 2017, 12:42:21 pm »
I have a problem on Virtuemart 3.0.16.

Vendor is not getting emails and I think the problem is happening when the customer pays with paypal because when the customer paysthe order remain pending.

I tried to test by changing the order to complete and I get this error :

TCPDF ERROR: Unable to create output file: components/invoices/vminvoice_1703064CM3032.pdf

The chmod of invoices is 777

Can anyone help me regarding this issue please ?



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    • Jenkin Hill Internet
Re: Problem with Virtuemart 3.0.16 - Email / TCPDF Related
« Reply #1 on: March 06, 2017, 12:49:20 pm »
Failure to create the pdf invoice is often due to a lack of PHP memory on the server. Look at the server error log to check this.

No directory should be set to 777 and no server should require it  - that is the equivalent of leaving the front and back doors of your house open while you go away on holiday! 775 is the max that should be required.

A pending status from Paypal would never generate order emails or an invoice. That is a separate issue with your Paypal plugin or configuration.

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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