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Ask question about product problem

Started by psm, February 06, 2017, 13:21:17 PM

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psm

Dear all,
I have problem with "Ask question about product" function. When I click on send button, it shows me blank page with text "Your email was succesfully sent" and I do not receive any email.

I have virtuemart 3 and joomla 3.6.

Could you please help me what I can do?

Thanks.

jenkinhill

Quote from: psm on February 06, 2017, 13:21:17 PM
I have virtuemart 3 and joomla 3.6.

Tells us nothing!  http://forum.virtuemart.net/index.php?topic=79799.0

For blank page see http://forum.virtuemart.net/index.php?topic=117042.0   - using Stan from Rupostel's plugin is the easiest way to see what happened.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

psm

#2
I checked all error reports, but everything is ok.  :'(

My version of joomla is: 3.6.5
My version of Virtumeart is: 3.0.18

I give printscreen of porblem in attachement.

Where should "Thank for your question" be showed normally?

There is also problem with Close button.

psm

Dear all,
I already found the answer. My problem was here:

Activate Css Styles & Javascripts:
Use Fancybox (Recommended) - need to activate

Thanks