Author Topic: Virtuemart Products module breaking site  (Read 301 times)

ukfish1

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Virtuemart Products module breaking site
« on: January 04, 2017, 11:57:26 am »
ref: http://www.britishshoecompany.co.uk

VM     3.0.18
Joomla 3.6.5

When I enable the Virtuemart Products module on the homepage at the above URL, it causes a blank page to be displayed. When I disable the module, the page displays normally.

Any ideas why this might be. It was working when the site was first launched but recently it has started causing this problem.

thanks, Paul

jenkinhill

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Re: Virtuemart Products module breaking site
« Reply #1 on: January 04, 2017, 12:24:28 pm »
Blank page with Joomla usually indicates a 500 error. See http://forum.virtuemart.net/index.php?topic=117042.0
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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ukfish1

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Re: Virtuemart Products module breaking site
« Reply #2 on: January 04, 2017, 12:40:43 pm »
Host company reported this error. Would that have something to do with it.

[03-Jan-2017 15:55:47 UTC] PHP Fatal error:  Class 'shopFunctionsF' not found in /home/shoe1/public_html/administrator/components/com_virtuemart/models/product.php on line 1510
[03-Jan-2017 16:05:10 UTC] PHP Fatal error:  Class 'shopFunctionsF' not found in /home/shoe1/public_html/administrator/components/com_virtuemart/models/product.php on line 1510
[03-Jan-2017 16:05:14 UTC] PHP Fatal error:  Class 'shopFunctionsF' not found in /home/shoe1/public_html/administrator/components/com_virtuemart/models/product.php on line 1510

thanks, Paul

jenkinhill

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Re: Virtuemart Products module breaking site
« Reply #3 on: January 04, 2017, 12:53:44 pm »
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Testing VM3.2.8.9695 on J3.8.3

ukfish1

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Re: Virtuemart Products module breaking site
« Reply #4 on: January 04, 2017, 13:10:01 pm »
hi

I have updated to 3.0.18.7 and now I get the following

http://www.britishshoecompany.co.uk/styles/brogue

Paul



Jörgen

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Re: Virtuemart Products module breaking site
« Reply #5 on: January 04, 2017, 13:36:10 pm »
There has been som Changes in the layout and what You assign as the start page.

Please check the assigned menu item for virtuemart.

There are also new configuration under configuration for virtuemart that should be checked.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.8.2
Virtuemart 3.2.6
Olympiantheme Hera (customized)

jenkinhill

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Re: Virtuemart Products module breaking site
« Reply #6 on: January 04, 2017, 15:04:59 pm »
You updated a live site without testing first?  Looks to me like a sef or template issue, plus as Jörgen says, menus items now have their own configuration, and the old VM "home page" is deprecated. .

If you did not update your template overrides for VM3.0.18 that may still need doing - last paragraph in the new release, http://virtuemart.net/news/latest-news/477-release-of-3-0-18-connecting-the-loose-ends

Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM3.2.8 on Joomla 3.8.3 PHP 7.0.25

Testing VM3.2.8.9695 on J3.8.3