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empty revenue reports but tons of oders

Started by sorema, May 09, 2016, 20:01:45 PM

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sorema

hi you all
i'm using vm from years and only recently upgraded to vm3 version
so i've on my website
joomla 3.5.1
virtuemart 3.0.14 (last available version)

i have tons of orders in backend showing up properly, i can open orders, read, edit and all. BUT in revenue reports everything is empty whatever filter i choose.
absolutely need help.. :( dunno what to do...
thanks in advance

jenkinhill

Well you could try VM3.0.16 - that's the one that is J3.5.1 compatible without applying patches. Nobody else has described your issue on here.

http://dev.virtuemart.net/projects/virtuemart/files
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

you mean the orders /site are migrated recently to VM3 and the revenue report has never worked?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

2cool

Hi I recently discovered this doesn't display right?
I see all orders but the 'Revenue net' and 'Revenue gross' are wrong....
Configured shop with b2b + b2c prices but both use 21% vat.
This is not displayed right in this Revenue report.
Using joomla 3.6.1 - vm 3.0.16

Is there another plugin to solve this or do I need to check something else...

Regards,
Pas

Milbo

It is quite likely that you use the multivendor mode wrong, or that your vendor is not correctly setup.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

2cool

#5
Hi Milbo,
I'm not using this option, should I use this to fix the Revenue display??
I use different shoppergroup for b2b not different vendors.

There's also a problem with my product pricing (http://forum.virtuemart.net/index.php?topic=135115.msg470066#msg470066)
Maybe this is related...

Could you please explain,

Pas

2cool

Is there any documentation about this revenue report?
Would be real nice to show actual results the right way.
Or perhaps a 3rd party plugin/module to solve this...

Thanks and regards,
Pas

Milbo

You should just check your order item table, maybe there is no vendor ID set. or something like this.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

2cool

Hi Milbo,
Not sure what you mean...Where can I check this, is it in admin panel?

Thnak you,
Pas