Product name not appearing in cart and cannot select state, region in bill to

Started by mcole, July 28, 2016, 19:23:23 PM

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mcole

Virtuemart 3.0.16 / Joomla 3.6.0

The cart is not showing the names of the items in it, yet they are there. There's a price for them.

Also, in the ""Bill To" area I cannot select a state in the drop down. There appear to be no states.

The attachments are examples of what I'm talking about. I include both because I think they are related.

I am using a JoomlaXTC template called PawCreative. It is not made to work with Virtuemart, but they do have templates that do. I didn't know I should have used a VM compatible template before I started. Now I don't want to start over.

Can I get your opinions of it?

cwp-creative.com

Thanks for your help.

-Matt

MagikCommerce

Hello,

First of all you should check compatibility of template with virtuemart.

Please try with debugging code in overrided file - /templates/selected_template/html/com_virtuemart/cart/default.php.

Please check entries of Countries and States through backen for the drop down of State in the "Bill To" area.

GJC Web Design

test and compare your over ride code etc with the default Protostar template

build and prove your site functionality with std protostar then move to templating it
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

mcole

MagikCommerce
First of all you should check compatibility of template with virtuemart.
-The template is not an ecommerce template. It did not come with virtuemart. I added it. I have contacted the developer and have not heard back yet. I really would not like to start this project over, if I don't have to.

Please try with debugging code in overrided file - /templates/selected_template/html/com_virtuemart/cart/default.php.
This file does not have an override

Please check entries of Countries and States through backen for the drop down of State in the "Bill To" area.
Only United States is selected as country and every state is published.


GJC Web Design

test and compare your over ride code etc with the default Protostar template

build and prove your site functionality with std protostar then move to templating it


Ok, the cart works as expected with Protostar. The "Bill To" State is still not working, so perhaps the two things are not related?

I will start to check the overrides and see what I find.

GJC Web Design

QuoteThe "Bill To" State is still not working

this is fetched by JS ajax calls so there must be no JS errors on your site

Check the console for errors
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

mcole

Thank you!

Yes that is exactly what I thought, but I'm seeing no errors in the console.



It appears that I should just bite the bullet and work with a new Virtuemart friendly template.

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Jumbo!

I do not see the Country field enabled in your site. State field can not get populated unless you have the Country field published. Enable the shopper field and check again.

mcole

Wow! I have no idea how you found that but that was it. Country was unpublished in shopper fields. Not sure how, but that was definitely the problem with that!

Thank you!