SOLVED Unable to update order status in the administration panel

Started by sylwekb, June 03, 2016, 13:03:22 PM

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sylwekb

Joomla 3.5.1, Virtuemart 3.0.16
operation system Linux 1246.v.tld.pl 3.18.25.core2.69 #1 SMP Tue Jan 19 17:01:20 CET 2016 x86_64
Database version    5.6.25-73.0-log
PHP version 5.6.16-0+tld0

Unable to update Virtuemart order status (eg. sent) in the administration panel.
After clicking on the button "order update" directs to the Joomla main control panel.
Does not update the order status despite checking checbox.
How to solve this problem?

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sylwekb

PDF invoice download OK
eg. vminvoice_16060351A2099.pdf

When I want to manually change the order status in VirtueMart is directed to the main panel of Joomla. He should change the status such as sent and to inform the customer.
Do you have any idea how to solve this problem?

sylwekb


GJC Web Design

well .. it is actually your problem as no one else has this problem  :(

JS errors in console? 3rd party ext. interfering? Tried different browsers/computers?
proper Joomla link to com_virtuemart root?
searched?  https://forum.virtuemart.net/index.php?topic=113837.0
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sylwekb

1 error Empty string passed to getElementById (). in media/jui/js/jquery.min.js
The problem occurs on all browsers, IE, Firefox, Google Chrome, Opera
How to improve the error for this update order status button? This is conflict js?

GJC Web Design

go thru and debug why the  getElementById () is empty
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

sylwekb

Error problem Solved in  Virtuemart Configuration --> Templates
The default layout list at the back - Change from 1500 to 50