Author Topic: VirtueMart 3.0.9 Checkout Problem  (Read 5631 times)

almallah

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VirtueMart 3.0.9 Checkout Problem
« on: May 23, 2016, 13:50:38 pm »
Hello,

I'm using using VirtueMart 3.0.9 and facing a problem with shopper login and checkout.

While all pages are working well (i.e. product ,categories, shopping cart), I'm unable to have the checkout, login from the shopping cart, and the coupon working.

Website: www.inma.bh (/eStore)

Please advise.

Thanks in advance.

Nader


Jörgen

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #1 on: May 23, 2016, 14:19:30 pm »
Hello

You should really update, VM3.09 is a test version not even a stable version. Backup of course. VM 3.0.16 and Joomla 3.5.1 is used now. Check that Your template supports Before updating.

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.8
Virtuemart 3.4.x
Olympiantheme Hera (customized)

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #2 on: May 23, 2016, 17:57:27 pm »
Thanks dear.

I actually tried to run the Joomla update (3.5.1) but as it is not auto installation I wasn't able to complete it, although I followed the instructions stated in the documentation. As for VM 3.0.16, I totally have no idea on how to run that Update as I never did before.

It would be a great help if you can provide me with the steps (and links where applicable) to run both.

Thanks again and warm regards,

Nader

jenkinhill

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #3 on: May 23, 2016, 18:22:05 pm »
Sounds to me like you should be starting here:  https://docs.joomla.org/Portal:Beginners

The Joomla update is an automatic install. Joomla top menu Components/Joomla! Update and follow the instructions.

For updating VirtueMart see http://forum.virtuemart.net/index.php?topic=123808.0

Test the updates first on a backup copy of your site. It is possible that you will need to edit one or more of the template overrides you are using, so testing first is a good idea!
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #4 on: May 23, 2016, 20:31:53 pm »
Thanks a lot for the support. That was very useful.

I now got the VM 3.0.16 installed exactly as described. The login from the shopping cart is working well. However, the checkout and the coupon are still the same; not working.

As for Joomla update, the system states that there is no update available. I attached screenshots of the current version installed and the update page for your kind review.

Would really appreciate your review and feedback.


Thanks a lot.

Nader4

GJC Web Design

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #5 on: May 23, 2016, 21:02:07 pm »
re joomla update

you need to clear the update cache and to make sure your database is up to date.. both part of the Joomla ->Extensions->Manage

then try the updater again

also try on the update page the options and flip back and forth between long term and short term
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #6 on: May 23, 2016, 21:18:13 pm »
mmmm...

No update seem to appear  :-[

I, also, found the following info under the Database tab:

    Database update version (3.4.3) does not match CMS version (3.4.1).



GJC Web Design

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #7 on: May 23, 2016, 21:28:36 pm »
as I said->

Quote
make sure your database is up to date

hit Fix and then clear cache and then try update
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #8 on: May 23, 2016, 21:39:26 pm »
Done sir.

DB Fixed, Cache cleared.. Yet, no update message is all what appears; "There are no updates available at the moment. Please check again later."


GJC Web Design

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #9 on: May 23, 2016, 21:56:52 pm »
r u clearing the ext-> updates  cache?
then find updates
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #10 on: May 23, 2016, 23:15:50 pm »
When I access the Extension Manager, then update, find updates, this is what I get:


Warning

Update: Could not open update site #1 "Joomla Core", URL: http://update.joomla.org/core/sts/list_sts.xml

Update: Could not open update site #2 "Joomla Extension Directory", URL: http://update.joomla.org/jed/list.xml

Update: Could not open update site #3 "Accredited Joomla! Translations", URL: http://update.joomla.org/language/translationlist_3.xml

Update: Could not open update site #4 "K2 Updates", URL: http://getk2.org/update.xml

Update: Could not open update site #6 "VirtueMart Update Site", URL: VirtueMart3 Update Site/extension.xml

Update: Could not open update site #14 "VirtueMart plg_vmpayment_moneybookers Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_update.xml

Update: Could not open update site #15 "VirtueMart plg_vmpayment_moneybookers_acc Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_acc_update.xml

Update: Could not open update site #16 "VirtueMart plg_vmpayment_moneybookers_did Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_did_update.xml

Update: Could not open update site #17 "VirtueMart plg_vmpayment_moneybookers_idl Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_idl_update.xml

Update: Could not open update site #18 "VirtueMart plg_vmpayment_moneybookers_gir Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_gir_update.xml

Update: Could not open update site #19 "VirtueMart plg_vmpayment_moneybookers_sft Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_sft_update.xml

Update: Could not open update site #20 "VirtueMart plg_vmpayment_moneybookers_pwy Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_pwy_update.xml

Update: Could not open update site #22 "VirtueMart plg_vmpayment_moneybookers_wlt Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmpayment_moneybookers_wlt_update.xml

Update: Could not open update site #28 "VirtueMart plg_vmcustom_stockable Update Site", URL: http://virtuemart.net/releases/vm2/plg_vmcustom_stockable_update.xml

Update: Could not open update site #37 "VirtueMart AIO Update Site", URL: http://virtuemart.net/releases/vm2/virtuemart_aio_update.xml

Update: Could not open update site #38 "VirtueMart3 Update Site", URL: http://virtuemart.net/releases/vm3/virtuemart_update.xml

Update: Could not open update site #39 "VirtueMart plg_vmpayment_amazon Update Site", URL: http://virtuemart.net/releases/vm3/plg_vmpayment_amazon_update.xml

Update: Could not open update site #40 "VirtueMart plg_system_amazon Update Site", URL: http://virtuemart.net/releases/vm3/plg_system_amazon_update.xml

Update: Could not open update site #41 "VirtueMart plg_vmpayment_realex_hpp_api Update Site", URL: http://virtuemart.net/releases/vm3/plg_vmpayment_realex_hpp_api_update.xml

Update: Could not open update site #42 "VirtueMart plg_vmuserfield_realex_hpp_api Update Site", URL: http://virtuemart.net/releases/vm3/plg_vmuserfield_realex_hpp_api_update.xml

Update: Could not open update site #44 "VirtueMart plg_vmpayment_klikandpay Update Site", URL: http://virtuemart.net/releases/vm3/plg_vmpayment_klikandpay_update.xml

Update: Could not open update site #45 "VirtueMart3 MOD_VMENU Update Site", URL: http://virtuemart.net/releases/vm3/mod_vmmenu_update.xml

Update: Could not open update site #46 "VirtueMart3 AIO Update Site", URL: http://virtuemart.net/releases/vm3/virtuemart_aio_update.xml

Update: Could not open update site #47 "TCPDF Update Site", URL: http://virtuemart.net/releases/TCPDF/tcpdf.xml

Update: Could not open update site #48 "Joomla! Update Component Update Site", URL: http://update.joomla.org/core/extensions/com_joomlaupdate.xml

Update: Could not open update site #49 "Weblinks Update Site", URL: https://raw.githubusercontent.com/joomla-extensions/weblinks/master/manifest.xml

Update: Could not open update site #50 "Latest Tweets", URL: http://cdn.joomlaworks.org/updates/latesttweets.xml

Update: Could not open update site #51 "VirtueMart3 plg_vmpayment_tco Update Site", URL: http://virtuemart.net/releases/vm3/plg_vmpayment_tco_update.xml

Some update sites are disabled. You may want to check the Update Sites Manager.


GJC Web Design

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #11 on: May 24, 2016, 00:08:37 am »
doesn't matter.. the aim is just to get the cache cleared

now try joomla update again .. try the options as well
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #12 on: May 24, 2016, 00:14:41 am »
There is nothing to run in that page, just the text I pasted.

When I click on Update again, I get that same message "There are no updates available at the moment. Please check again later."


GJC Web Design

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #13 on: May 24, 2016, 10:05:38 am »
Quote
Update: Could not open update site #48 "Joomla! Update Component Update Site", URL: http://update.joomla.org/core/extensions/com_joomlaupdate.xml

solve this problem.... find out why you can#t open it.. disabled php function perhaps
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

almallah

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Re: VirtueMart 3.0.9 Checkout Problem
« Reply #14 on: May 24, 2016, 14:52:53 pm »
The update issue is finally resolved. However, the installed version is now 3.4.1.

My dashboard shows that 3.5.1 is available, however, the update seem to have a problem.

The Error message I'm getting is:
"ERROR:
The archive file is corrupt, truncated or archive parts are missing".

When I contacted the hosting provider, I received the following feedback:

"The error message states that the update package downloaded by the script is corrupt. To resolve the issue I would like to suggest manually installing the update. You should contact the VirtueMart team for accurate instructions on the process."

The same issue with my vm is still existing. One more thing I just noticed is that after the update is that items are not even added to the cart while no error message is displayed; simply no action!!