Key folder in safepath unaccessible

[almallah]

Hello,

When I activate the VirtueMart, I always get the following message in frontend: "Key folder in safepath unaccessible."

On the backend, the following message is displayed:
"Error
vmError: Warning, the Safe Path is not accessible (does not exist or no permission), for safety reasons it is very important to create a folder in a path not accessible by an URL or unguessable name, create also a folder 'invoices' and 'keys' in it to store your sensitive data secure. Our suggested path is for your system '/home/www/vmfiles/'.
You can also use complex folder name as 'password' for example '/home/www/inma.bh/administrator/components/com_virtuemart/96h2kw0zcl5a/'. Use this link to the config"

I tried to fix the issue by following the instructions in the backend message but didn't succeed. Please advise.

Thanks and best regards

[GJC Web Design]

I tried to fix the issue by following the instructions in the backend message but didn't succeed.

why not?  the instructions are correct and straight forward..

[almallah]

Thanks for your reply.

I created the folders as per the instruction, yet, the same message appears.

I don't know what could be the reason.

Thanks for your advice.

[Jörgen]

http://forum.virtuemart.net/index.php?topic=79799.0

How did You write Your safe path ?
Screen shots of You configuration, please.

regards

Jörgen @ Kreativ Fotografi

[almallah]

Hello,

Here are the screenshots.

Thank you

[Jörgen]

Why have You not tried this ?

Our suggested path is for your system '/home/www/vmfiles/'

regards

Jörgen @ Kreativ Fotografi

[almallah]

Thanks again.

I tried the suggested path, but it wasn't possible through the file manager to create a 'home' folder before the 'www'.

I think I'm missing something.

Would you explain the procedure's steps to create the folders in the suggested path?

Thank you.

[jenkinhill]

The home directory should already be there, www is a subdirectory of it.  I suspect the proble is inma.bh  - I assume this is a subdirectory of www and is the Joomla root. Some servers do not accept the use of full stops in directory names, but maybe yours does.

In which cas you should make the safe directory as you have done, but the path to it should be /home/www/inma.bh/vmfiles/

[almallah]

Thank you all.

The issue been resolved as per your advice.

[almallah]

Hi again,

The store is now published with some test items. Unfortunately, the "checkout" and all links on this page do are not working.

I checked all settings and everything seems well.

below is a screenshot for your reference. Can you spot what is going wrong?

The store link: http://inma.bh/index.php/virtuemart

Thank you.

[GJC Web Design]

hmm.. worryingly when you look at the return of the add to cart ajax it says

Code Select Expand

<!--Hacked by -->
{"stat":"1","msg":"<a class=\"continue_link\" href=\"\/index.php\/virtuemart\/front-page\/19\/vestibulum-vel-augue
\/maecenas-tortor\" >Continue Shopping<\/a><a class=\"showcart floatright\" href=\"\/index.php\/virtuemart
\/shopping-cart\/cart\">Show Cart<\/a><h4>1 x Etiam sapien was added to your cart.<\/h4>\t\t<\/div>\n
\t<br style=\"clear:both\">\n\r\r\r\r<script id=\"vm.countryState_js\" type=\"text\/javascript\"> \/
\/<![CDATA[\n\t\tjQuery( function($) {\n\t\t\t$(\"#virtuemart_country_id\").vm2front(\"list\",{dest
: \"#virtuemart_state_id\",ids : \"\",prefiks : \"\"});\n\t\t});\n\/\/]]> <\/script>\r<script id=\"vm
.countryStateshipto__js\" type=\"text\/javascript\"> \/\/<![CDATA[\n\t\tjQuery( function($) {\n\t\t\t$
(\"#shipto_virtuemart_country_id\").vm2front(\"list\",{dest : \"#shipto_virtuemart_state_id\",ids :
\"\",prefiks : \"shipto_\"});\n\t\t});\n\/\/]]> <\/script>\r<script id=\"keepAliveTime_js\" type=\"text
\/javascript\">\/\/<![CDATA[ \nvar sessMin = 15;var vmAliveUrl = \"index.php?option=com_virtuemart&view
=virtuemart&task=keepalive\";var maxlps = \"4\";var minlps = \"1\"; \/\/]]>\n<\/script>\r\r"}

try this

http://inma.bh/index.php?option=com_virtuemart&nosef=1&view=cart&task=addJS&format=json&Itemid=264&option=com_virtuemart&pid=26&pname=Etiam%20sapien&quantity%5B%5D=1&view=cart&virtuemart_product_id%5B%5D=26&virtuemart_product_id%5B%5D=26

and look at the source code

on every page is  <!--Hacked by -->

try with the protostar template

[almallah]

Opps..

What does that mean? Is my website hacked?
What steps should I make to get the problem fixed?

[GJC Web Design]

I have no idea.. I am showing u what I see.. this is a forum for VM questions

try with the protostar template

[almallah]

Thank you dear.

I really appreciate your assistance and sparing me your valuable time.

I'll try to find out the problem and hopefully get it fixed.

Have a great time and best regards.

[Jörgen]

Check out Your index.php. I see the comment:

Code Select Expand

<!--Hacked by-->

At the very beginning. It could be a harmless comment made by the template designer. Check if the original index.php also has the comment.
Otherwise, try protostar to see if there is a jquery conflict with Your otherwise very nice looking template.

Jörgen @ Kreativ Fotografi