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Cart just Keeps Confirming purchase

Started by SpyCraft3r, May 16, 2016, 12:59:44 PM

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SpyCraft3r

Hi guys,
Need help using VM3.0.16 and Joomla 3.5.1.

I have created a product in my website, but when i go to check out, all it does is keeps "confirming purchase" over and over again, it won't check out

Any idea how I can fix this?


GJC Web Design

turn on VM debug to try and see what may be wrong
check for JS errors
make sure all required fields are filled
check with protostar template
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

SpyCraft3r

Thanks GJC

below is the first when I chose a product:

vmdebug LangCount: 1 $siteLang: en-GB self::$vmlangSef: en self::$_jpConfig->lang en_gb DefLang en_gb
vmdebug vmTime: time to load config: 0.00707316398620605
vmdebug Use setMenuItemId
vmdebug Start used Ram 2.75M
vmdebug Common jQuery is disabled
vmdebug getVendorId normal shopper
vmdebug Going to set pw fields unrequired
vmdebug Created new cart
vmdebug Created new Calculator Instance
vmdebug Active vendor 1
vmdebug shipmentmethod Download = TRUE for variable weight = 0.03 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable order amount = 129 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug shipmentmethod Test = FALSE for variable weight = 30 Reason: is over 0.50
vmdebug shipmentmethod Test = FALSE for variable products quantity = 3 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = FALSE for variable order amount = 129 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Test = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug Line 1024 - shipmentmethod Letter = TRUE for variable weight = 0.03 Reason: is lower than the set 1
vmdebug Line 875 - shipmentmethod Letter = FALSE for variable virtuemart_country_id = 13, Reason: Country does not fit
vmdebug Line 880 - checkConditions Letter Country Condition =
vmdebug vmTime: Time consumed for shipment/payment plugins: 0.0390040874481201
vmdebug shipmentmethod Download = TRUE for variable order amount = 172 Reason: no boundary conditions set
vmdebug shipmentmethod Test = FALSE for variable order amount = 172 Reason: is NOT within Range of the condition from 1 to 2
vmdebug End used Ram 8M
vmdebug Peak memory peak 8M
vmdebug vmTime: vm view Finished task : 0.347612857818604

CHOSE THE CART

vmdebug LangCount: 1 $siteLang: en-GB self::$vmlangSef: en self::$_jpConfig->lang en_gb DefLang en_gb
vmdebug vmTime: time to load config: 0.00701904296875
vmdebug Start used Ram 2.75M
vmdebug Common jQuery is disabled
vmdebug Going to set pw fields unrequired
vmdebug Created new cart
vmdebug getVendorId normal shopper
vmdebug Use setMenuItemId
vmdebug Created new Calculator Instance
vmdebug shipmentmethod Download = TRUE for variable weight = 0.04 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable order amount = 172 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug shipmentmethod Test = FALSE for variable weight = 40 Reason: is over 0.50
vmdebug shipmentmethod Test = FALSE for variable products quantity = 4 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = FALSE for variable order amount = 172 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Test = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug Line 1024 - shipmentmethod Letter = TRUE for variable weight = 0.04 Reason: is lower than the set 1
vmdebug Line 875 - shipmentmethod Letter = FALSE for variable virtuemart_country_id = 13, Reason: Country does not fit
vmdebug Line 880 - checkConditions Letter Country Condition =
vmdebug vmTime: Time consumed for shipment/payment plugins: 0.103129148483276
vmdebug Active vendor 1
vmdebug End used Ram 9.25M
vmdebug Peak memory peak 9.25M
vmdebug vmTime: vm view Finished task : 0.339312076568604

CONFIRMED PURCHASE (same debug three times)

vmdebug LangCount: 1 $siteLang: en-GB self::$vmlangSef: en self::$_jpConfig->lang en_gb DefLang en_gb
vmdebug vmTime: time to load config: 0.0110929012298584
vmdebug Use setMenuItemId
vmdebug Start used Ram 2.75M
vmdebug Common jQuery is disabled
vmdebug Going to set pw fields unrequired
vmdebug Created new cart
vmdebug Active vendor 1
vmdebug getVendorId normal shopper
vmdebug Created new Calculator Instance
vmdebug shipmentmethod Download = TRUE for variable weight = 0.04 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable order amount = 172 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Download = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug shipmentmethod Test = FALSE for variable weight = 40 Reason: is over 0.50
vmdebug shipmentmethod Test = FALSE for variable products quantity = 4 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = FALSE for variable order amount = 172 Reason: is NOT within Range of the condition from 1 to 2
vmdebug shipmentmethod Test = TRUE for variable zip = 4817 Reason: no boundary conditions set
vmdebug shipmentmethod Test = TRUE for variable virtuemart_country_id = 13, Reason: Countries in rule or none set
vmdebug Line 1024 - shipmentmethod Letter = TRUE for variable weight = 0.04 Reason: is lower than the set 1
vmdebug Line 875 - shipmentmethod Letter = FALSE for variable virtuemart_country_id = 13, Reason: Country does not fit
vmdebug Line 880 - checkConditions Letter Country Condition =
vmdebug vmTime: Time consumed for shipment/payment plugins: 0.110476016998291
Your cart has been updated
vmdebug vmTime: time to load config: 0.00774788856506348
vmdebug vmTime: Time consumed for shipment/payment plugins: 0.12109899520874
vmdebug End used Ram 9.25M
vmdebug Peak memory peak 9.25M
vmdebug vmTime: vm view Finished task : 0.394618988037109


SpyCraft3r

If it's my template does anyone have a really good virtual shop template?

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

or at least try with protostar first .. debug looks OK of what there is there .. are there no system messages showing?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

SpyCraft3r

Thank again GJC
I tried it with protostar and it worked ok really without a problem

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

SpyCraft3r

Many thanks GJC,
Well if anything I have learnt a valuable lesson.
"Don't set up a site until you know it works properly" :-\