Author Topic: [SOLVED] Account Maintenance layout cut off, no scrollbar  (Read 1855 times)

antifragile

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[SOLVED] Account Maintenance layout cut off, no scrollbar
« on: April 09, 2016, 10:39:32 am »
Hi, I activated the Account Maintenance function by adding a link to a menu. Works fine. However, the layout is strange. Spacing I can edit via CSS. But the page is suddenly cut off and there is no scrollbar. It cuts off at the beginning of the shipping address. I do not have an issue with the length of the page with other articles, where other template positions move down as they should.

The template provider is telling me that the issue does not come from their template. He is saying that it is either VM or that perhaps that some other plugin is causing that.

He is also saying that without Mootools this may not work properly anymore (problems with the tab structure of the Account Maintenance). Mootools caused several other issues, including with the Paypal plugin, so I turned it off. But it has been discontinued anyways, not sure why it was still active after I upgraded to J3.4.8 at all). So if Mootools have been discontinued anyways, not sure why the Account Maintenance layout should be affected.

By the way, I have the same issue when one selects to view one's own order following the order completion.

Does anyone have any ideas please?

Thanks and regards,

Dan

J3.4.8
VM3.0.14

GJC Web Design

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Re: Account Maintenance layout cut off, no scrollbar
« Reply #1 on: April 09, 2016, 11:06:56 am »
is it in tabs? .. try the vm demo to see how it should look
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jenkinhill

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Re: Account Maintenance layout cut off, no scrollbar
« Reply #2 on: April 09, 2016, 12:40:02 pm »
With tabs I meant Shopper Information, Vendor Information, Your Orders, as in the demo.

Seeing Vendor Information indicates you are testing the frontend as an admin. Not the best way to test!

Nobody else has described you problem. Which browser are you using? 

Attached is a copy of what I see using Protostar, J3.5.1 and VM3.0.14
Kelvyn

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antifragile

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Re: Account Maintenance layout cut off, no scrollbar
« Reply #3 on: April 09, 2016, 14:20:34 pm »
I got it. Am a bit embarrassed. It was a template issue in the end. A CSS-height instruction was set to "0" which I changed to "auto". Sorry to have bugged you with this marginality.

The browser's development tools are really helpful!

Thanks and regards,

Dan

antifragile

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Re: [SOLVED] Account Maintenance layout cut off, no scrollbar
« Reply #4 on: April 16, 2016, 09:52:19 am »
Hm, apparently the issue is not solved. My template-guy is telling me that the height=0 instruction is typically auotmatically adjusted by Javascript. He believes that the JS is broken. Hence this could also have other effects which may not be seeing at the moment. Has anyone had a similar experience please?

Thanks and regards,

Dan

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Re: [SOLVED] Account Maintenance layout cut off, no scrollbar
« Reply #5 on: April 16, 2016, 11:45:52 am »
so in the console you see a JS error?
GJC Web Design
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VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
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