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Products don't appear in some categories

Started by edina, April 13, 2016, 14:50:22 PM

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edina

Hi,
I have a problem: products don't appear in some categories. So its appear in one category but not in the other.

Joomla 3.5.1
Virtuemart 3.0.14
PHP 5.4.45

Thanks

jenkinhill

Suggest you update to VM3.0.16 - contains fixes to work with Joomla 3.5.1 but test on a backup of your site.

If that does not fix you problem then please explain it better and post a URL.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

ClaudioRomeo

Is each product assigned to several categories or to just one? If each product is assigned to just one category, some categories are visible and other categories not?
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

Thank you for your fast answer. I've updated Virtuemart to 3.0.16 but nothing happened.  :(

My site is www.higieniacentrum.hu. In this category: http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/konyhahigienia/k%C3%A9zi-mosogat%C3%A1s there is one product , but none is listed. The same product is listed in this category:
http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/int%C3%A9zm%C3%A9ny-higi%C3%A9nia . This is the product link: http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/int%C3%A9zm%C3%A9ny-higi%C3%A9nia/sidonia-basic-5-l-detail .

Thanks, Edina

ClaudioRomeo

Please, edina, post the screenshot of:

  • your product configuration (Product Information tab)
  • the Product Categories List
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

Thank you for your answer ClaudioRomeo!

I atteched the screenshot of the mentoined things.

Thanks

ClaudioRomeo

It's very difficult for me to read the configuration in your language; so forgive me if I say some stupid thing.
Have you modified your URLs?
Some of them seem to be no longer valid...
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

I restored the original url. But something happened. When the Urls were wrong, the website was www.higieniacentrum.hu/index.php and in this case the products were in the correct category.,

I set language English for you, so I attechedd the screenshot in English.

Thanks,
Edina

ClaudioRomeo

Are you using some extension for URL rewriting?

Try to clear Joomla cache (System -> Clear cache), both Site and Administrator.
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

Can anyone else help me? I've tried the advices but nothing worked.
Thanks

ClaudioRomeo

QuoteI restored the original url. But something happened. When the Urls were wrong, the website was www.higieniacentrum.hu/index.php and in this case the products were in the correct category.
What have you modified?
It seems a .htaccess matter
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

ClaudioRomeo

I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

I'm sorry, but that is not the solution for my problem.
Yesterday I deleted all the bad categories and created new ones. After creating a category I checked if the products are shown. And they were shown. I was happy. But today I did nothing and the product lists from the category page disappeared again. I don't know what happened. The product is in the category:
http://www.higieniacentrum.hu/webaruhaz/konyhahigienia/kezi_mosogatas/sidonia-basic-folyekony-mosogatoszer-5-l-detail
but don't shown in the category page:
http://www.higieniacentrum.hu/webaruhaz/konyhahigienia/kezi_mosogatas

ClaudioRomeo

Quite strange. This behaviour makes me think to a sort of virus. But, first, check your configuration: Configuration -> Configuration -> Shopfront Settings.

Select the default template for your Shop: Use joomla default
Category Template: Use joomla default
Show Children Category: Checked    
Show Manufacturers: Checked
Cart layout: default
Category Layout: No override
Sublayouts for products in category: No override

If the system is set in a such way, does it work?
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

edina

Thanks for your answer. The system was already set by this way.