Author Topic: user registration email to admin  (Read 6452 times)

2cool

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user registration email to admin
« on: March 30, 2016, 10:24:50 am »
Got a problem with user registration.
Shopper recieves email but admin not.
Tried all sorts of tips & settings mentioned here but without a solution.
Could someone explain how to solve this.
See many people struggle with this problem, is this specific register email handled different?

Using joomla 3.4.8 , virtuemart 3.0.14

Thanks and regards,

Pas

GJC Web Design

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Re: user registration email to admin
« Reply #1 on: March 30, 2016, 10:43:33 am »
what about the email from Joomla on registration?

GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
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2cool

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Re: user registration email to admin
« Reply #2 on: March 30, 2016, 11:30:21 am »
This is set the same and working for admin and user, both receive email.
Is there an alterative to register users to virtuemart?
need this to check if user is for business. Add to different shopper group.

Thanks, Pas

GJC Web Design

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Re: user registration email to admin
« Reply #3 on: March 30, 2016, 11:45:21 am »
I always have my vendor as a super admin .. so they get the email

and no.. registering whether by joomla or VM is ALWAYS registering in Joomla
the VM part is additional info is stored in the vmusers tables linked to the joomla user
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

2cool

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Re: user registration email to admin
« Reply #4 on: March 30, 2016, 12:13:05 pm »
My admin is also vendor, assigned to user group 'super users' in joomla.
Account id is set in vm and also checked for 'receive system mails'
Also tried to set id again in vm tools...
What if vm userfields are missing or configured wrong? could this block sending mail to admin only?
I also have installed dutch language? could this be a problem?

Thanks you so far.

Pas

2cool

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Re: user registration email to admin
« Reply #5 on: March 31, 2016, 21:17:29 pm »
Still isn't solved....all mail work fine except registration to admin!!!
Checked all plugin developers, templates, mail settings, hosting...doesn't work.

If anyone knows a solution to send a registration mail to admin I would be very happy!

Thanks.

Pas

ClaudioRomeo

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Re: user registration email to admin
« Reply #6 on: April 01, 2016, 10:28:56 am »
I used a sort of workaround.
  • I set the main email address as an alias (e.g. sales@myshop.com)
  • The I associated this alias to each real email address that has to receive emails (Super User, each vendor and so on)
It is a quite strange way, but it works.
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

2cool

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Re: user registration email to admin
« Reply #7 on: April 01, 2016, 10:41:03 am »
Thanks for the workaround,

Where do you set this email ( 'vm shopper information' or 'joomla') and what exactly do you mean with 'as an alias' ?
And how can I associate this to a super user?

Did you have same issue?

Thanks,
Pas

ClaudioRomeo

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Re: user registration email to admin
« Reply #8 on: April 01, 2016, 11:11:15 am »
An alias is not a real email address, but just a sort of nickname associated to one or more real email addresses.
So when a customer write to sales@myshop.com, that is an alias, many people receive the same email:
  • tony@myshop.com
  • sue@assistance.net
  • mark@brandanalysis.org
You can create the alias in your provider's webpanel. There, you can also associate it to the real email accounts.
When you set the password for the Super User (that, in my shop, is the main vendor), use the alias.
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com

2cool

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Re: user registration email to admin
« Reply #9 on: April 01, 2016, 20:24:21 pm »
Hi just to let you know, tested with an alias didn't work.
Still all email works fine, except the most important registration email to admin!

Anyone with tips how to fix!

Thanks, Pas

2cool

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Re: user registration email to admin
« Reply #10 on: April 02, 2016, 14:27:29 pm »
Installed a new joomla 3.4.8 and  VirtueMart 3.0.14.
No template, plugin or languages.

Test registration, but still no mail to admin!

Can someone tell me what could be wrong.

Thank you,
Pas

GJC Web Design

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Re: user registration email to admin
« Reply #11 on: April 03, 2016, 15:20:33 pm »
it can only be your config, either joomla (ignoring VM cos the email comes from Joomla) or your mail server stuff as no one else has this problem

what happens when you register just thru joomla or just as an admin make a new usr in the user admin

I get an email for all these if "Notification Mail to Administrators" is chosen in the j user config
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

2cool

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Re: user registration email to admin
« Reply #12 on: April 03, 2016, 19:20:57 pm »
Could be something silly I guess.
Joomla registration works fine.
VM user recieves email fine.
But as admin I need extra fields to see if registered user is for business (vat/business name) so I can add these to different group.
To add registration I use Menu Item Type: VM Account Maintenance

Installed clean versions of joomla & vm.
User - Admin -  Receive System Emails -assigned group Super Users

Global Configuration - Mail Settings -  Send Mail - Yes
Mailer * - PHP mailer
From email - admin emailadress
From Name - site name
Disable Mass Mail -Yes

VM Shopper Information:
Shopper Number / ID: as admin user
Send Registration admin email
Receive System Emails - yes

Configuration emails see screen

What am I missing???



2cool

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Re: user registration email to admin
« Reply #13 on: April 07, 2016, 15:28:24 pm »
Could this be related to the latest joomla mailer update?
Been testing all options without any luck!

Just the mail to admin after registration.

Thank you.

Pas

ClaudioRomeo

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Re: user registration email to admin
« Reply #14 on: April 08, 2016, 10:29:05 am »
Quote
Could this be related to the latest joomla mailer update?
If you are using Joomla 3.5.0 or 3.5.1, it is most probably a Joomla bug.
Errors in sending and receiving emails have been reported. Google them.
I'm the author of the VirtueMart 3 Reference Guide
https://www.virtuemartmatters.com