Author Topic: Virtuemart RMA  (Read 3338 times)

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
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  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Virtuemart RMA
« on: January 15, 2016, 15:40:11 pm »
Dear Community

here I present a simple new  extension https://store.webkul.com/Joomla-Virtuemart-RMA.html

SHORT DESCRIPTIONThis splendid add-on has the feature which provides authorization to user in managing the concept of return and exchange in store. The process is a part of returning products in order to receive return or replacement based on admin's configuration.

FEATURES

  • Allows user to replaced or return the products bought within limited period of time.
  • The facility of RMA is made available to user once the status of order is set to “confirmed”.
  • For a purchase with multiple products in single order, customer has the opportunity to return single or multiple items depending on admin's configuration at backend.
  • Admin has the feature to design how he wants to display RMA reasons under various categories.
  • Reasons and categories can be published or unpublished as per requirements.
  • Admin can take individual action on each product in case of multiple product in single request.
  • The option of re-requesting of items is available at user end if admin replace or decline any request.
  • Mail will be send for every RMA request, communication message and action taken by admin on each request.
  • RMA History page is provided at frontend to view the display of all RMA requests related to any order.
  • Selection of reasons for return and replacement are provided to users with a dropdown configured by admin at backend.
  • An additional comment box is provided at frontend to leave any message for admin in case of return.
  • The option to define the return period of product is provided.
  • A communication tab is provided at backend to communicate with users of store.

Please click here to check the demo http://joomla30.webkul.com/vmaddon/jvm-rma30/

We will be glad for any comments..

Thank you
Webkul

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
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  • Posts: 9731
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 3.6.8
Re: Virtuemart RMA
« Reply #1 on: January 15, 2016, 21:42:04 pm »
am interested but how do I demo?

I couldn't register.. register page just refreshes when submitted.. no errors shown

Checked out as guest

Can see my order in Orders.. but now what?
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
  • *
  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Re: Virtuemart RMA
« Reply #2 on: January 18, 2016, 07:02:39 am »
Hello,

Thank you for replying us back.

I would like to inform you that after generating the order please go for backend and change the status of order as "confirmed" from Virtuemart backend. Once your status of order is "confirmed" to avail the feature of RMA.

We will be glad for any comments..

Thank you
regards
Webkul

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
  • *
  • Posts: 9731
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 3.6.8
Re: Virtuemart RMA
« Reply #3 on: January 18, 2016, 12:00:56 pm »
But I cant register....

Just tried again.. all fields filled

choose to register.. click submit.. page just refreshes with no errors

Only a Guest checkout possible
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
  • *
  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Re: Virtuemart RMA
« Reply #4 on: January 18, 2016, 14:17:00 pm »
Hello,

We would like to inform you that we have restricted our registration page. So, please login directly from "login form". For now our extension is not integrated as per the guest user.

For more please contact us at https://webkul.com/ticket/open.php

Thank you

regards
Webkul

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
  • *
  • Posts: 9731
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 3.6.8
Re: Virtuemart RMA
« Reply #5 on: January 18, 2016, 14:48:19 pm »
login with what???????
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
  • *
  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Re: Virtuemart RMA
« Reply #6 on: January 18, 2016, 15:24:51 pm »
Hello

please follow the image attached to log in. Click on "Log In" button, you do not need any credential to log in as it is auto filled.

Thank you

For further any query please reply us back

Happy to help you

regards
Webkul

GJC Web Design

  • 3rd party VirtueMart Developer
  • Super Hero
  • *
  • Posts: 9731
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 3.6.8
Re: Virtuemart RMA
« Reply #7 on: January 18, 2016, 22:12:27 pm »
 ;D ;D ;D ;D ;D

What had me fooled was how did your site know my name was John????:o

I assumed that was my browser autofilling the login form

OK .. got it now..  and have passed the details on to the interested client 

thanks
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
  • *
  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Re: Virtuemart RMA
« Reply #8 on: January 19, 2016, 07:30:02 am »
Hello,

Thank you for replying us back  :)

Hope you liked our product. To purchase it please click on the link https://store.webkul.com/Joomla-Virtuemart-RMA.html


For any further query please reply us back or can contact us at https://webkul.com/ticket/open.php

Thank you

Happy to help you

regards
Webkul

SoTrue

  • Beginner
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  • Posts: 47
    • Site Wide Design
Re: Virtuemart RMA
« Reply #9 on: March 16, 2016, 12:18:19 pm »
I am interested in this module, however is there an ability for the customer to download an address label once the return has been confirmed, or could an email be sent automatically containing the address label?

Regards
Donna

prakash.sahu

  • 3rd party VirtueMart Developer
  • Beginner
  • *
  • Posts: 22
    • Webkul
  • Skype Name: prakash.sahu83
Re: Virtuemart RMA
« Reply #10 on: March 16, 2016, 12:45:27 pm »
Dear Donna

Thank you for commenting..

For now we do not have such concept of address label but yes we can help you regarding it. We would rather prefer if you can mail us your details at support@webkul.com for further assistance.

Thank you

Regards
Webkul