Blank white screen when looking at Orders......

[cwbalmer]

Hi all,

Strange one here, but I have just exported an entire Joomla (v2.5.20) website and its contents to another server using the Akeeba backup and restore functions.

all is well and VM is running fine EXCEPT when I click on Orders to see whats in there, all I get is a white screen with no content at all. I have to hit the browser back button and can then see everything as usual.

Everything like Products and Categories in VM can be viewed fine..

Has anyone seen this problem before?

Thanks in advance for any hints!

[jenkinhill]

Sounds like a php resource issue. Turn on VMdebug to see the error.

[cwbalmer]

Just done that Kelvyn...

To be honest I am not sure where or what to check now tho!

[GJC Web Design]

Or ask your host where your php error logs are to be found and post any fatal errors you find here

[cwbalmer]

What has appeared at the top of the screen now is:

Notice: Undefined variable: content in /home4/xxxchnaged/public_html/Live/GM/plugins/system/install/install.php on line 140

Notice: Trying to get property of non-object in /home4/xxxchnaged/public_html/Live/GM/plugins/system/install/install.php on line 36

Looking at these 2 lines

Line 140 - return json_decode($content);

Line 36 - if($content->error == '1' && JFolder::exists(JPATH_ROOT .DS. 'components' .DS. 'com_devn_vmattribute'))

I just cant see why these have suddenly appeared!!

[GJC Web Design]

1. they are just notices so won't cause a fatal error

2. they come from something called VM Design Tools  - never heard of it

3. there is no such plugin as "system/install" on any of my VM's

[cwbalmer]

Yeah I suspected they were only warnings - they seem to come and go...

the white screen issue was happening before these 2 erroneous messages appeared.... and is still here...

Frustrating!!

[GJC Web Design]

frustrated or not->

Or ask your host where your php error logs are to be found and post any fatal errors you find here

or you can trying guessing the error.. 

all errors are logged somewhere

[cwbalmer]

cant get to my host (hostgator) logs whilst at work as our filtering doesnt like cpanels etc... will have a look this afternoon when Im away from the corporate network!!

[GJC Web Design]

ah -- Hostgater... then I wish you luck,,, you'll need it -- one of the crappiest hosts I have ever come across..  and I seen some bad ones

last week had a client who had battled with joomla/VM for months .. shifted him from hostgator to Bluehost..
now he is going to name his next child after me... 

[jenkinhill]

And if in doubt search thir forum for "hostgator"  over the last 12 months. Too many people have problems with that host.

[cwbalmer]

To be fair I've used them for about 4 years and they've been really good. The odd issue true but nothing major....

[Milbo]

Notice: Trying to get property of non-object in /home4/xxxchnaged/public_html/Live/GM/plugins/system/install/install.php on line 36

I would wonder,.. what the heck, there is an install plugin? What ? ....

[cwbalmer]

Ive renamed that folder and hey presto the the warnings have vanished!!#
now to find the php errors...

[cwbalmer]

Seom error logs I am seeing are as below:

[Thu Sep 24 10:36:12 2015] [error] [client 86.179.153.2] File does not exist: /home4/cwbalmer/public_html/Live/GM/administrator/components/com_fsf, referer: http://www.cwbconsultancy.com/Live/GM/administrator/index.php?option=com_virtuemart&view=config
[Thu Sep 24 10:35:32 2015] [error] [client 86.179.153.2] File does not exist: /home4/cwbalmer/public_html/Live/GM/administrator/components/com_fsf, referer: http://www.cwbconsultancy.com/Live/GM/administrator/index.php?option=com_config
doesnt seem very helpful tbh!

OR could it be that the site has 2 references - www.gm-supplies.co.uk and  /home4/cwbalmer/public_html/Live/GM/ ?