Author Topic: White page when show cart button is clicked  (Read 661 times)

daviat

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White page when show cart button is clicked
« on: July 01, 2015, 18:55:22 pm »
Hi . . .

I have moved a clients site from one host to another host. It all seems to work except when I click the show cart button I am sent to a blank page. See below

http://ceresind.com/component/virtuemart/cart?Itemid=0

Do you know what could be causing this? Not sure if this matters but my client is using PayPal as a credit card processor.

thanks,
Daniel

jenkinhill

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Re: White page when show cart button is clicked
« Reply #1 on: July 01, 2015, 20:03:03 pm »
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

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Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

daviat

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Re: White page when show cart button is clicked
« Reply #2 on: July 01, 2015, 20:23:22 pm »
Joomla! 2.5.28
Virtuemart 2.0.8c

Also, When I try to make changes also in Joomla, Articles, Global Config, etc., I get the white page too.

the PHP is set to 5.4


jenkinhill

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Re: White page when show cart button is clicked
« Reply #3 on: July 01, 2015, 22:59:56 pm »
VM2.0.8c is 3 years old! Are you sure the site has not been hacked?  http://forum.virtuemart.net/index.php?topic=118683.0

Sounds like a more general Joomla problem as VM issues should not affect J articles..

What is the error message in the logs or seen when debug is turned on?
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

daviat

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Re: White page when show cart button is clicked
« Reply #4 on: July 07, 2015, 05:59:13 am »
Problem is I can't turn on debug since a white page also shows there. I also loaded a fresh version of Joomla! 2.5.28 and it didn't do any good. Still getting the white pages when I try to 'Show Cart' and the admin cannot make any changes, When I try I get the white pages.

jenkinhill

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Re: White page when show cart button is clicked
« Reply #5 on: July 07, 2015, 12:09:29 pm »
Check the server error log file.
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10