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Started by velomobilcenter, May 21, 2015, 16:38:25 PM

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velomobilcenter

Hello everyone.

I installed a new Virtuemart on our website though i have some trouble. I can't open the menu "Shop" and configure the shoppart. I get this error :

Fatal error: Call to undefined method Joomla\Registry\Registry::loadSetupFile() in httpd.www/libraries/joomla/user/user.php on line 564

I've tried to reinstall the module without any luck. When i click the menu "shop" it just loads and empty screen. When i turn on phpreport i get the above error. I hope some can help me out.

When i install the module the 1 part goes fine though the 2nd part "com_virtuemart.3.0.9_ext_aio" just ends in a blank screen, i dont see any successfull install but when i log back into the adminpage i can see that everything should be working.

I've made sure that my superuser is the only vendor

I'm using PHP 5.4 and I tried to install virtuemart on another server but with the same setup and it works there??? might it be a plugin or how can i figure out what to do?


- Ole : Denmark.

jenkinhill

It sounds like that server has insufficient PHP resources or is very slow when installing componemnts. You can do is try a reinstall using Install from Directory - See Install from Directory section on https://www.siteground.com/tutorials/joomla/install-joomla-extension.htm  or  http://docs.joomlabamboo.com/getting-started/how-to-install-items-using-the-tmp-folder-in-joomla-3
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

velomobilcenter

Hello Kelvyn.

Thank you for your reply.

I tried to install it by the tmp folder though i still get the same error when i try to load the "shop" menu

Fatal error: Call to undefined method Joomla\Registry\Registry::loadSetupFile() in /velomobilcenter.dk/httpd.www/libraries/joomla/user/user.php on line 564

Any other suggestions?

Best regards

Ole


jenkinhill

Problem is that loadSetupFile() is not used by VirtueMart, but by Joomla itself. I have no other ideas except for server issues.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

velomobilcenter

when i run a debugmode i can see that it has php version 5.4 but our host is running version 5.6 can that be an issue?

- Ole

jenkinhill

There have been sporadic reports of Joomla not working properly with some versions of PHP5.6
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

velomobilcenter

Is it possible to check the installed Joomla files ? might be a damaged file or something.

- Ole