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[Solved]: VM Product details pages not showing

Started by chrisrbk, April 22, 2015, 14:42:40 PM

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chrisrbk

Hello everybody,
I'm having a grave issue with my site on Joomla 3 with Virtuemart 3.
Unitil yesterday evening everything was ok , but this morning when I click on the "more details", "product details" or the image of the product, it shows the detail page path but send me to the category page. It's impossible to reach the single product page.

The test site here http://www.easylabs.it/test/en/

What could have happened?
Please, could anybody help me?

Thank you very much for any help,
chrisrbk

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

chrisrbk

Hi
thank you for your quick reply.

I'm using Joomla 3.3.6 and Virtuemart 3.0.6.2 and PHP 5.5.22.
I'm working on a Gavick template (shop and buy template).

The only thing I did yesterday night was the definition of shipment and payement, and everything was working fine.
Now I unpublished the shipment and payement methods but product links to the details still send me to the category page.

I can only see the product page that I have linked to the menu. I really can't understand.

Can I give you more details?
Looking forward to hearing from you!

Thank you,
chrisrbk

GJC Web Design

first thing is switch off ALL SEF -- and see if it works
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisrbk

Thank you GJC,
I switched off Search Engine Friendly URLs in Joomla Global Configuration and the links work fine, not with the same template but they work.

So, what do you think I have to do to restore the site as it was before (SEF enabled)?
What happened?

Thank you

GJC Web Design

and does sef work with the std Protostar template?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisrbk

I finally found that SEO suffix field in virtuemart configuration was empty.
I filled it with "-detail", as I've seen in another forum and everything works fine.
I really don't know how it could have happened...

Sorry for disturbing you and thank you for your attention,
chrisrbk