Paypal loop and no checkout button issues

[jzaffino]

Hi guys...

I am running Joomla version 3.36, with rocketheme's Leviathan Template and Virtuemart Version 3.02

I have sought help on the rocket forum and have discovered that my issues are not related to the template as they occur with the Prostar template as well.

When items are added to the cart, I get the "the following item was added to your cart" pop up however there is no check out now button present - (see attachment)

When you do get to the actual check out screen by clicking view cart and then check out now I have one of two problems - clicking the check out now with paypal button (I have set the payment method to paypal express checkout) I get a blank window (see second attachement)

If I click the VM checkout button, I get the add/edit address screen and after filling that out and submitting it I get a loop that takes me back to the add/edit address screen again only all my entries have been stripped.

The link to the site is www2.iaemsc.org

and the cart is www2.iaemsc.org/index.php/cart1

I have checked the documentation here and found what I thought was a solution solution to the first problem, however and the instructions reference files that do not exist in my installation - /templates/[yourtemplate]/html/com_virtuemart/cart/default.php and /templates/[yourtemplate]/html/mod_virtuemart_cart/default.php.

Unfortunately, the instructions seem to be for a previous version of VM. Also according to the folks at rocket those instructions pertain to third party styling from the templates and the theme I am using doesn't have third party styling.

Can you be of any assistance please?


[attachment cleanup by admin]

[GJC Web Design]

1st thing to do is to disable sef so you can actually see the urls that are being produced

[jzaffino]

Thanks GJC - I turned off SEF - here are the resulting screenshots with the non rewritten URLS

[attachment cleanup by admin]

[GJC Web Design]

re:

When items are added to the cart, I get the "the following item was added to your cart" pop up however there is no check out now button present - (see attachment)

what does this mean?  to get to the cart you click "View cart"

appear to be the same two shots?

You need to investigate what is posted (use Firebug -> Network tab) when you submit the address

Have you got "messages" showing on your template?  Maybe a requested field isn't filled and no message shows?

[jzaffino]

re: When items are added to the cart, I get the "the following item was added to your cart" pop up however there is no check out now button present - (see attachment)

what does this mean?  to get to the cart you click "View cart"

Sorry if my question wasn't clear. In the cart summary pop up I have two links both one in each corner of the pop up box - the first is continue shopping in the upper left corner of the pop up and view cart in the upper right corner - there is no link to "check out now" to start the check out process from the pop up window. To begin the check out process now I have to click the cart summary link (view cart) and then click one of the check out links. 

the firebug call generated when I add to cart is

http://www2.iaemsc.org/index.php?option=com_virtuemart&nosef=1&view=cart&task=addJS&format=json

appear to be the same two shots?

They are the same shots, I misunderstood your first message as asking for screen shots with the SEF disabled - the second set has the URLs as they actually are with SEF disabled.

You need to investigate what is posted (use Firebug -> Network tab) when you submit the address

clicking the check out with paypal express button makes 4 calls

http://www2.iaemsc.org/index.php?option=com_virtuemart&view=plugin&type=vmpayment&name=paypal&action=SetExpressCheckout&virtuemart_paymentmethod_id=1

http://www2.iaemsc.org/components/com_virtuemart/assets/css/vm-ltr-common.css?vmver=8615

http://www2.iaemsc.org/components/com_virtuemart/assets/css/vm-ltr-site.css?vmver=8615

http://www2.iaemsc.org/components/com_virtuemart/assets/css/vm-ltr-reviews.css?vmver=8615

The screen shot associated with these calls is the blank window that just has the joomla header for my page

Have you got "messages" showing on your template?  Maybe a requested field isn't filled and no message shows?

No there are no messages only what is shown in the screen shot

I appreciate that you are willing to help investigate the problem, hopefully we can find a solution.

[kmeyer]

jzaffino, did you resolve your problem? I'm having similar problems (checkout loop and blank page from Checkout With PayPal button) and not finding any solutions.
I am using Joomla 3.3.6, vm 3.02.
Site: test.kurtmeyer.com, you can use the test login "buyer" with "buyer" as password.

Use the menu Products/Ornaments and Magnets/Friendship Stars to add a product. Then Show Cart. So far so good.

On the Cart page I select Terms Of Service checkbox at the bottom, click Check Out Now, and am taken to Please Select A Payment screen, where PayPal is pre-selected and is the only option. When I click Submit, it takes me back to the Cart with this message: "Notice: Please accept the Terms of Service at the bottom of this page to proceed". I have tried turning off One Page Checkout, this seems to make no difference.

If I click the Check Out With Paypal button instead of clicking Check Out Now, it takes me to a blank home screen showing just my banner and menu.

Thanks in advance for any suggestions.

[pipgraphics]

Im getting the same issues and searched everywhere without any clues on this. Did any of you guys get any results on this.