Author Topic: Info: You are not a Registered Customer yet. Please provide your Billing Informa  (Read 2736 times)

manojb05

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  • Posts: 12
 Hi All,

After successfully registering, when a user clicks "Checkout>>", they are redirected to the Billing Address page, with an error message:

"Info: You are not a Registered Customer yet. Please provide your Billing Information."

The problem is, this info was already entered during the user's registration.  If you re-enter it, the same problem will continue to happen.  Why is VM not storing the billing address data?. How can i rectify the issue?

Virtumart 1.9 & Joomla 1.5.

GJC Web Design

  • 3rd party VirtueMart Developer
  • Hero Member
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  • Posts: 7325
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 2.6.22 & 3.0.16
Virtuemart 1.9  ?????  if you mean 1.1.9 your in the wrong forum section

http://forum.virtuemart.net/index.php?board=66.0
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

manojb05

  • Beginner
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  • Posts: 12
 VirtueMart 1.1.8 stable

GJC Web Design

  • 3rd party VirtueMart Developer
  • Hero Member
  • *
  • Posts: 7325
  • Virtuemart, Joomla & php developer
    • GJC Web Design
  • VirtueMart Version: 2.6.22 & 3.0.16
is the user registered in Joomla?
is registration enabled in Joomla?
Is auth. switched off?
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

manojb05

  • Beginner
  • *
  • Posts: 12
hi gjc thank for your reply.

i humbly requested to you please elaborate the your comments.