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BUG ? Can´t delete review -- Please help

Started by eqdb, February 06, 2015, 00:59:35 AM

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eqdb

Given:
VM 2.6.14
J 2.5.28
php 5.3.29
Additional components: VMVendor 1.3 >> http://www.nordmograph.com/extensions/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=60&virtuemart_category_id=3&Itemid=58

I am not able to delete any review!
Some other people have the same issue:
I have exactly the same result (same screenshots) as described in this post: http://forum.virtuemart.net/index.php?topic=118236.msg400653#msg400653
or partially ref to this (number 1): http://forum.virtuemart.net/index.php?topic=120095.msg408848#msg408848

This is my first VM store. Everything works as expected except deleting reviews.
Site is still on offline mode. Will go public end of next week!
Any help is highly appreciated.
Thanks.

GJC Web Design

if you turn on VM and/or Jooml debugging do you see anything relevant?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

mamool

Hi
This Bug Related on this Bug :
Review & Rating Not stored in the database : http://forum.virtuemart.net/index.php?topic=128089.0
this bug is very important
Why Virtuemart Team doesn't answer ????


eqdb

Thanks for your reply.

I am confused how I should read this information.
debug info shown as soon as I try to delete a review:
Quote
vmdebug Joomla Language tag: de-DE Virtuemart is using for db de_de
vmdebug vmTime: loadConfig db no: 0.00556707382202148
vmdebug Start used Ram 9M
vmdebug vmTime: VirtueMartControllerRatings Finished task ratings: 0.0164420604705811
vmdebug End used Ram 10M
vmdebug Peak memory peak 10M
vmdebug Joomla Language tag: de-DE Virtuemart is using for db de_de
vmdebug vmTime: loadConfig db no: 0.00556302070617676
vmdebug Start used Ram 9M
vmdebug vmTime: VirtueMartControllerRatings Finished task ratings: 0.0618770122528076
vmdebug End used Ram 11.5M
vmdebug Peak memory peak 11.5M

! Select an item to delete

GJC Web Design

nope - nothing of interest there -- just timings and ram usage

must be a bug bug!
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

eqdb

Please apologize my impatience.
Scheduled launch is in six days.

Is anybody out there who might have a solution?
May be there is a genius review plugin which can override this issue.
Ayn ideas?

Thanks!

GJC Web Design

if the only problem is to remove test reviews etc just delete them in the DB -- then wait till the bug is fixed
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

eqdb

Hi GJC,

thanks for your care.
I really appreciate this.
Yes, you are right.
I have deleted the reviews in the DB in all three tables.
This has temporairy solved my problem.

Hope a bugfix is available very soon.

Have a great day!

Milbo

If someone has the fix for vm2.6, I implement it. But in general, I suggest to update to vm3
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

mamool

#9
Hi
I Test VM 2.6.17 & 3.0.9
in both of versions Can´t delete review !!!!!!
why this bug for VM Team Does not matter ?????
in version 2.6 up to now this bug exists
Pleas Solve this Important BUG

OlegM

#10
Hi
I test VM 3.0.12

Can´t delete review !!!!!!

Pleas Solve this Important BUG

Or VM & VM Team is ***obscenity removed***?!

Abusive comment removed.

user_fra

Quote from: eqdb on February 09, 2015, 01:26:10 AM
I have deleted the reviews in the DB in all three tables.
This has temporairy solved my problem.
Hi,
(Joomla 3.8.2 and Virtuemart 3.2.4)
I have the same problem, I can't delete some reviews from back-end. Could you please tell me in which db tables you deleted your reviews?
I'm afraid of creating problems to database if I'll do something wrong.
Thank you
Best regards

Francesco

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

user_fra

Quote from: GJC Web Design on November 20, 2017, 00:57:52 AM
#__virtuemart_rating_reviews
Hi and thank you GJC Web Design.
eqdb talked about 3 tables, should I manage only #__virtuemart_rating_reviews ?
Thanks again.
Francesco