Customer note

[jormis02]

Where to look when: Customer_note is fine in PDF and in shopper email but not showing in vendor email ?

J3.3.6 VM3.0.2

[jenkinhill]

I think a mail problem was fixed in VM3.0.3  - it is certainly fixed in 3.0.4 which is in final testing.

[jormis02]

I did upgrade to 3.0.3 and no change. Vendor email not showing the customer note.

[jenkinhill]

Here it is in the vendor email with the customer note - 3.0.4 with default VM data (I don't have 3.0.3 now).

[jormis02]

Great, where is 3.0.4 for download ?

[jenkinhill]

From SVN. http://docs.virtuemart.net/tutorials/development/100-svn-download.html
Public release of the installer is expected within a few days.

[jormis02]

Now 3.0.4 and still no comments on vendor email, all others are ok.

[jenkinhill]

Still works for me. Tested on 3 more VM3.0.4 installs.
Check that the shopper field "customer_note" is published to the cart form.

Are you using any template overrides or a third party OPC?

[jormis02]

After upgrade from 2.6.x this stopped working.
It is published in the cart form and shopper email has it and the PDF, even order_detail in admin panel.

Template uses overrides in cart but not else and payment module is 3party.

[jormis02]

After upgrading again, still no note on vendor email. All other places will show the note.

[jormis02]

Now 3.0.12 and still vendor email is missing customer note. All other has it.

[jenkinhill]

Still shows OK for me, VM3.0.12 with default VM templates, standard VM payment plugin, no overrides at all.

[jormis02]

Even the line "The shopper commented the order" comes when note has something in but the note does not.