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Persostent errors after paypal processing.

Started by john-doe, May 28, 2014, 02:19:33 AM

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john-doe

Greetings.

I'm using the default paypal module from virtuemart.

I'm experimenting errors on transactions even with different users are registering the same address of buyer email despite is marked another email.
Worse thing is that the transaction in paypal goes fine but i get an 2 emails from VM saying that was an error and the order is listed as pending.

Should i attach those logs to this message?

Thanks in advance

GJC Web Design

without seeing the logs no ne can help - remove any sensitive data of course
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

john-doe

Ok this is the last log:


2014-06-05 13:42:17 ERROR IPN notification with invalid amount or currency or email: Array
(
[paypal_data] => Array
(
[mc_gross] => 47.80
[invoice] => 4e1407
[protection_eligibility] => Eligible
[address_status] => confirmed
[payer_id] => AFMXDQX42SEWN
[tax] => 2.80
[address_street] => 9935 Fieldthorn St
[payment_date] => 06:42:09 Jun 05, 2014 PDT
[payment_status] => Completed
[charset] => windows-1252
[address_zip] => 92127
[first_name] => John
[mc_fee] => 1.69
[address_country_code] => US
[address_name] => John Doe
[notify_version] => 3.8
[custom] => p2qdn4lemfv74mgspqqvu8udu4
[payer_status] => unverified
[business] => business@address.com
[address_country] => United States
[address_city] => San Diego
[quantity] => 1
[verify_sign] => Af4N848IZsa62sX6RFxWleFcsyZLAUDaLpM.aconSO8STkb6-i-2vQ4w
[payer_email] => johndoe@customer.com
[contact_phone] => 858-472-6298
[txn_id] => 5DF54458AV253904C
[payment_type] => instant
[last_name] => Doe
[address_state] => CA
[receiver_email] => business@address.com
[payment_fee] => 1.69
[shipping_discount] => 0.00
[insurance_amount] => 0.00
[receiver_id] => QECLYNAF4VDDU
[txn_type] => web_accept
[item_name] => Order Number: 4e1407
[discount] => 0.00
[mc_currency] => USD
[item_number] =>
[residence_country] => US
[receipt_id] => 5310-5009-2155-9814
[shipping_method] => Standard Domestic
[handling_amount] => 0.00
[transaction_subject] => p2qdn4lemfv74mgspqqvu8udu4
[payment_gross] => 47.80
[shipping] => 10.00
[ipn_track_id] => 72dc5d5f87a5a
[language] => en-US
)
[payment_order_total] => 35.00000
[currency_code_3] => USD
)


What would be the problem?

john-doe

I forgot to mention is on la Joomla 2.5.19 with VM 2.6.6

GJC Web Design

says
Quotenotification with invalid amount or currency or email

are they wrong or correct?  assume you put in dummy email addresses?  ->  business@address.com
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

john-doe

The log is what the error says... this is a live transaction. The mails were hidden with those names

GJC Web Design

It not what I asked - the error is-> invalid amount or currency or email -

are they correct???? word for word - letter for letter  - puncuation - amounts,  etc to what is in the order?

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

john-doe

Yes, currency is correct, vendor address is correct, price is correct.
Even i had the transaction on paypal, with the money. But i had that transaction in the order list as pending. That's the problem in depth

alatak

Hello

The data received from Paypal says that the transaction amount is
Quote[mc_gross] => 47.80
But the amount stored in the vm payment table says that the order amount is
Quote[payment_order_total] => 35.00000

There is a difference of 12,80 USD.
Can you send the order description on the backend?

john-doe

Well i'm not sure if the taxes on the paypal account has to do, because the account has set with taxes by state,

Besides yet i havent received any notification of error in transaction.
However i have to be pending since my boss asked me to pass to her email account all the registration ans transactino emails (pass to her administrative privileges since i should not be handling those details)


alatak

Hello
QuoteWell i'm not sure if the taxes on the paypal account has to do, because the account has set with taxes by state,
it looks like that. What is your tax %?

john-doe

Paypal has the tax cofigured as California taxes 8%. However those amounts are way far from 8%

alatak

Hello
Yes , i completly agree. They are far away.
what is the order amount stored in VM for that order ?
Quote[item_name] => Order Number: 4e1407

john-doe

Quote from: alatak on June 10, 2014, 19:31:53 PM
Hello
Yes , i completly agree. They are far away.
what is the order amount stored in VM for that order ?
Quote[item_name] => Order Number: 4e1407
It was an order for an item for 25$ plus 10$ of shipment, when i set payment type from normal to shopping cart it was changed but i'm experimenting the problem of the custom fields that i have explained in the other thread.

alatak

Hello
So 35$ is the correct order amount?