Author Topic: Problem in Win8 IE11 - Products not added to cart  (Read 1927 times)

fomlackner

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Problem in Win8 IE11 - Products not added to cart
« on: April 28, 2014, 11:52:37 am »
Hello,

I have a problem with Internet Explorer 11 in Windows 8.
On this shop (http://messpappe.de/online-shop/messpappe) you can find the button "in den warenkorb" (add to cart in german), on windows 8 with ie11 when you click on this, no product is added to cart. The cart is empty.  I just tested it on this windows computer. But it don't only apperas on this product. Also if you try to buy other products.

I just tested it on a virtual win7 with ie11. And there everything works fine.

Do you have an idea, where the problem is?

illusiondrmr

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #1 on: April 28, 2014, 14:08:57 pm »
Hi there,

I just tested it on my Windows 8.1 with Ie11 and its added normally, if that helps.

fomlackner

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #2 on: April 28, 2014, 14:14:15 pm »
Hi thanks for your answer.

OK then it's a strange error. But it helps. Now I know that this could not be an error in all win8. Maybe it is only a error on his system.
Have someone a idea what this error could cause?

jenkinhill

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #3 on: April 28, 2014, 15:01:23 pm »
Firefox28 and IE11 on Win7 show a JavaScript error which may be causing a problem for some users.
Error is:
TypeError: $(...).chosen is not a function

I suspect this is due to using jQuery1.8 where I believe it should be no higher than jQ1.7.1 - maybe check settings in jQueryEasy.
Kelvyn

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GJC Web Design

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #4 on: April 28, 2014, 17:09:06 pm »
yes - you definitely have TypeError: $(...).chosen is not a function

to correct this ->

on the Jquery plugin admin
 tab  ->  Advanced Site Options (Expert users only)-> other->add scripts

add :  components/com_virtuemart/assets/js/chosen.jquery.min.js

the reason is jquery easy sees the jquery.min.js in the file name and leaves it out..
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djsteven

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #5 on: May 13, 2014, 23:01:18 pm »
Do i need to put this code under Ignore scripts field?

 :-\

Please see attachment

djsteven

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #6 on: May 13, 2014, 23:03:14 pm »
This is

[attachment cleanup by admin]

GJC Web Design

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #7 on: May 13, 2014, 23:35:42 pm »
that may work but I always add it in the Add Scripts

[attachment cleanup by admin]
GJC Web Design
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djsteven

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #8 on: May 14, 2014, 01:05:32 am »
I just add the script but still having this issue, please see the attach picture
the website is http://www.avenidatecnologica.com/

[attachment cleanup by admin]

djsteven

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Re: Problem in Win8 IE11 - Products not added to cart
« Reply #9 on: May 14, 2014, 07:43:43 am »
My problem is fixed now!
Please be sure all the js files are under the same URL structure of the website (non-www or www)

Thanks for your help!