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Upgrade to 2.6.0...white screen

Started by telecomsscotland, April 08, 2014, 16:04:29 PM

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telecomsscotland

Our Joomla website continues to function ok (2.5.17)

I have just processed the Virtuemart update which all appeared to process ok.

However, When I click to the 'online shop' I simply get a white screen.

Where do I start!?

jenkinhill

You updated using Joomla's extentions installer? From which version? What error is listed in the server error log? http://forum.virtuemart.net/index.php?topic=121692.0
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Three_d

I had the same problem.

1) Make a new Virtuemart frontpage menu link.
2) Click in the site on the old Virtuemart frontpage (home) link.
3) The page should become visible.
4) Delete the new Virtuemart Frontpage link you just made.

guybr

I have the same blank storefront problem but the solution above doesn't work for me - both menu links lead to a blank page. I recently upgraded to php 5.3 and since then I guess that page has been blank.

I upgraded to the latest VM version via the page with the specs and then separately with the zip file

jenkinhill

Which 5.3 version? Minimum requirement is 5.3.10 and recommended in 5.4+   

What error shows in server log?
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

guybr

If I go to the Joomla "system information" it says php 5.3.24

Where do I see the server log?

jenkinhill

Log file is often stored on the server below html root. White screen can be the result of a 500 error - see http://forum.virtuemart.net/index.php?topic=121692.0

Or something wrong with the menu item configuration or SEF
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

guybr

The wierd thing is, i see the other VM customer-end pages fine...

Cragheyder

Ok, So I went click happy and upgraded to Virtuemart 2.6.0 from 2.0.24 before reading the php5.3.10 requirement. Now getting a blank screen on my start page and "vmError: VmTableData Sef Alias in record is missing! Can't save the record with no Sef Alias."

I cant upgrade my php version, can I roll back virtuemart to 2.0.24?

Help!!

Virtuemart 2.0.24

Virtuemart 2 – Live Update
Installed version 2.6.0
Latest version 2.6.0

Joomla! 2.5.17

Server technologies: LINUX, PHP 5.1, CGI 2.0, PERL 5.0, PYTHON 2.4, RUBY 1.8.4, MYSQL 5.0

slumley

HI,

I have the same problem since i upgraded to VM2.6, I get a blank page.

This is my menu link:  index.php?option=com_virtuemart&view=virtuemart

Please can someone help.



[attachment cleanup by admin]

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum