News:

Looking for documentation? Take a look on our wiki

Main Menu

Administration - change order status problem

Started by greaves, April 28, 2014, 22:10:10 PM

Previous topic - Next topic

greaves

Hello,

I have a problem when changing an order status to "shipped" from the administration.
In fact when I change a status and hit the save button it redirects me to a semi blank page (please look at the attached screenshot).
Plus no mail is sent.

Does anyone ever encountered such an issue ?

Best regards

Update :

Judging by the html in the page, it loads the mail_html.php but not completely
The eror is caused by the "echo $this->loadTemplate($this->recipient);" line

[attachment cleanup by admin]

GJC Web Design

perhaps a memory issue.. have you checked your logs etc?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation