Author Topic: 500 Error at Confirm Order Button - Support needed  (Read 2821 times)

warylad

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500 Error at Confirm Order Button - Support needed
« on: February 03, 2014, 21:42:54 pm »
Hi we are using vm 2.0.26 and j2.5.8

getting below error on our website, when "confirm order" button is pressed after checkout page

need paid support on immediate basis.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@oursite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Jumbo!

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Re: 500 Error at Confirm Order Button - Support needed
« Reply #1 on: February 04, 2014, 06:24:36 am »
Go to Joomla "Global Configuration" and set "Error Reporting" to "Development".  Now you should be able to see the exact error which is generating 500 error in the page. Check the same and report back.

warylad

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Re: 500 Error at Confirm Order Button - Support needed
« Reply #2 on: February 06, 2014, 10:57:22 am »
Hi
In development mode, it has started giving loads of error everywhere on frontend and backend some of them are probably warnings.

However i still added a product to cart and went to checkout

Now when i press confirm order button at last it gives following error:

Strict Standards: Declaration of JParameter::loadSetupFile() should be compatible with JRegistry::loadSetupFile() in /home/eboxsys2/public_html/libraries/joomla/html/parameter.php on line 512

What this means?

911websiterepair

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Re: 500 Error at Confirm Order Button - Support needed
« Reply #3 on: February 06, 2014, 20:07:45 pm »
notify you hosting company,   500 errors are server side issues,  see what they can do

next thing to do is upgrade your joomla to .17

this may help.

don't do it on live site,    you should be working on a dev copy

did you make any customizations to j or vm?

you saw more errors because you turned error reporting on, turn it off and you wont see all of those,    and most are just notifications

or pm me,   were inexpensive
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