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White screen for invoice!

Started by djgoe, January 07, 2014, 16:00:56 PM

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djgoe

good evening, when I click on the invoice for an order I get a white screen. It also happens when I click on the delivery note. White screen when I try to cancel an order. how to solve?
I have joomla 2.5.17 and 2.0.26a virtumart. Installed language, Italian!

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum


connargol

Hello, I have the same problem with a Virtuemart 2.6.0and Joomla 2.5.19.

Do anyone knows why this is happening ? It is impossible to generate any invoice... white screen !

Thanks so much !
Frank

gyvr

Hello
I also had the white screen on my development/test site. Since it was a test site, i take the risk to go for some risky stuff:
1- note the invoice number
2- go to vmfiles/invoices and delete the invoice if it exists
3- in phpadmin, go into Jxxx_virtuemart_invoices look for the invoice number and delete the corresponding invoice entry
4- try to print invoice
This worked for me. No idea of what the actual problem is.
Gerard