Author Topic: [solved]PayPal refund Unknown Order Status VM2.0.26d  (Read 845 times)

optmax

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[solved]PayPal refund Unknown Order Status VM2.0.26d
« on: January 18, 2014, 18:26:11 pm »
VM2.0.26d
J!2.5.16

Since upgrading to 2.0.26d (from 2.0.24) ...

When I issue a refund (full or partial) from PayPal the order status is set back to Pending (not Refunded) ( having previously been Confirmed) and Status and Comment columns on order view become
Status: COM_VIRTUEMART_UNKNOWN_ORDER_STATUS
Comment: VMPAYMENT_PAYPAL_PAYMENT_STATUS_PARTIAL_REFUNDED

Shopper notified? is set to Yes but shopper does not receive an email.

screenshot of order page attached

[attachment cleanup by admin]

alatak

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    • alatak.net
Re: PayPal refund Unknown Order Status VM2.0.26d
« Reply #1 on: January 18, 2014, 18:47:00 pm »
hello
COM_VIRTUEMART_UNKNOWN_ORDER_STATUS ?
i will check that
VMPAYMENT_PAYPAL_PAYMENT_STATUS_PARTIAL_REFUNDED
this one i know, i forgot to add it in the paypal language file. I have fixed this issue already

AH

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  • VirtueMart Version: 3.8.2
Re: PayPal refund Unknown Order Status VM2.0.26d
« Reply #2 on: January 18, 2014, 18:59:47 pm »
Will we be getting a 2.0.26e version??
regards
A

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optmax

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Re: PayPal refund Unknown Order Status VM2.0.26d
« Reply #3 on: January 20, 2014, 20:44:53 pm »
Recreating the payment method seems to have solved the COM_VIRTUEMART_UNKNOWN_ORDER_STATUS problem.