Author Topic: [SOLVED] Customers groups stop working from 2.0.22c to 2.0.24c  (Read 589 times)

guidocx842

  • Jr. Member
  • **
  • Posts: 74
[SOLVED] Customers groups stop working from 2.0.22c to 2.0.24c
« on: November 29, 2013, 15:55:39 pm »
    Hi everybody,
    I've found a big problem in customers group and I replicated it in two different website: one is a Joomla 2.5.14 with Virtuemart 2.0.22c and the other one is a Joomla 2.5.16 with Virtuemart 2.0.24c (the latest one).
    I'll write here the steps that you have to follow to replicate it.

    • Register and activate a new user
    • Then go to YOURSITE/administrator/index.php?option=com_virtuemart&view=user and select the new user that you create
    • From customer group field, remove -default- group and select a different group that you created (i.e. "Resellers"). Then press "Save and Exit" button.
    • Verify from the summary table of "Customers" page that, for your new user, the customer group that you selected is no more "-default-" but "Resellers"
    • Keep opened this administration page and go to login in frontend page
    • After the login you'll see informations about the new user and you'll see "Customer group: -default"
    • Now come back to Customers admin page that you keep opened and press F5. Surprise! The customer that you set to "Resellers" now is another time "-default"!!!!

    Can you try to replicate this bug on your systems and let me know? For me is a really big problem because I defined a price for "-default" group and a price for "Resellers" group in my product's configuration. Now, also if my user is a reseller, when he login to the system, he see standard prices!! And all my rules defined for "Resellers" group don't work!!  :( :( :( :( :(
    Please, help me to solve this problem. Thanks!!

guidocx842

  • Jr. Member
  • **
  • Posts: 74
Re: [BUG] Customers groups stop working from 2.0.22c to 2.0.24c
« Reply #1 on: November 30, 2013, 16:42:35 pm »
Sorry,
does anybody replicate the issue?
I think it's a really big problem.
May you give me some information about your tests?
Thanks a lot!  ;)

Milbo

  • Virtuemart Projectleader
  • Administrator
  • Super Hero
  • *
  • Posts: 9853
  • VM3.2 Cached and Optimized
    • VM3 Extensions
  • VirtueMart Version: VirtueMart 3 on joomla 3
Re: [BUG] Customers groups stop working from 2.0.22c to 2.0.24c
« Reply #2 on: December 01, 2013, 16:28:27 pm »
cant replicate, 3rd party plugin?
I should fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

guidocx842

  • Jr. Member
  • **
  • Posts: 74
Re: [BUG] Customers groups stop working from 2.0.22c to 2.0.24c
« Reply #3 on: December 02, 2013, 12:13:01 pm »
Hi Milbo! Thank you for your reply!
You're right! I've installed a 3rd party plugin and, if I disable it, the problem disappear.
Thank you very much and sorry for this post.
I'll remove the "[BUG]" diciture.
Next time I've a problem like this, I'll try to replicate the problem on a standard and clean Joomla + Virtuemart installation.
Sorry.
Regards.  ;)

Milbo

  • Virtuemart Projectleader
  • Administrator
  • Super Hero
  • *
  • Posts: 9853
  • VM3.2 Cached and Optimized
    • VM3 Extensions
  • VirtueMart Version: VirtueMart 3 on joomla 3
Re: [SOLVED] Customers groups stop working from 2.0.22c to 2.0.24c
« Reply #4 on: December 03, 2013, 10:28:45 am »
nice to hear, which 3rd party makes the problem? Maybe it can be changed.
I should fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

guidocx842

  • Jr. Member
  • **
  • Posts: 74
Re: [SOLVED] Customers groups stop working from 2.0.22c to 2.0.24c
« Reply #5 on: December 03, 2013, 15:03:05 pm »
Hi Milbo,
it's a BIT Change Shopper Group for Virtuemart issue.
I'm speaking with plugin developer that is working to solve the issue as soon as possible.
I'll keep you updated.
Thanks. Regards.