Author Topic: Items Not Displaying at Checkout  (Read 1192 times)

LKopps

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Items Not Displaying at Checkout
« on: November 19, 2013, 23:41:41 pm »
PHP Built On  Linux serv17.tierra.net 3.2.0-55-virtual #85-Ubuntu SMP Wed Oct 2 12:49:31 UTC 2013 x86_64 
Database Version  5.1.67-0ubuntu0.10.04.1-log 
Database Collation  utf8_general_ci 
PHP Version  5.3.10-1ubuntu3.8 
Web Server  Apache/2.2.22 (Ubuntu) 
WebServer to PHP Interface  cgi-fcgi 
Joomla! Version  Joomla! 2.5.16 Stable [ Ember ] 06-November-2013 22:30 GMT 
Joomla! Platform Version  Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT 
User Agent  Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0) 
VirtueMart 2.0.24

In testing found that when multiple items are selected the second item will not display at checkout. If the first item is deleted, the second item will display as it is now the first item. Screen shots are attached. Note it the Checkout file, item 1 is listed and item 2 is missing, yet the total amount is correct. The cancelled invoice is attached to show the invoice contains both items.

Please help solve this.

Thank you!

LKopps

[attachment cleanup by admin]

Milbo

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Re: Items Not Displaying at Checkout
« Reply #1 on: November 20, 2013, 12:16:39 pm »
broken template override.
I should fix your bug, please support the VirtueMart project and become a member
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Extensions approved by the core team: http://extensions.virtuemart.net/

LKopps

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Re: Items Not Displaying at Checkout
« Reply #2 on: November 21, 2013, 18:28:52 pm »
If it is a broken template override, how does one fix it?
One note, I had this problem when I was running Joomla 2.5.9 and VirtueMart 2.0.20b. I updated Joomla to 2.16 and VirtueMart to 2.0.24 to make sure that the installs were clean. However that did not fix the problem. I did make sure that all of the templates to be used were set to "Use Joomla default." Other thoughts or information on how to fix it would be helpful.

Thank you! 

LKopps

LKopps

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Re: Items Not Displaying at Checkout
« Reply #3 on: November 25, 2013, 09:51:27 am »
Can anyone help solve this?

GJC Web Design

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Re: Items Not Displaying at Checkout
« Reply #4 on: November 25, 2013, 10:27:12 am »
No one can or will be able to help you fix a template over ride.. unless they have full access to your code.. and one assumes they will want paying for their time.

Even if your selecting Joomla default for your VM templates doesn't mean your not using over rides - if you don't know what an over ride is or where to find it or if your using them then your going to need professional help.
GJC Web Design
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LKopps

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Re: Items Not Displaying at Checkout
« Reply #5 on: November 25, 2013, 18:07:27 pm »
Thanks GJC Web Design. I have a basic understanding of overrides and believe that I set everything up default settings. There is no special code i.e., everything as it came from the vendor. No modifications were made by me to any code. I am using standard out of the box JSN_Epic_PRO as my default template. I have not customized JSN_Epic_PRO except for layout sizes. That would lead me to believe that it is not in JSN_Epic_PRO. So, inside of VM, where I should be looking for possible wrongly set overrides. I don't know every inch of VM Overrides and any guidance anyone can give me to check for wrong setting is a big help.

GJC Web Design

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Re: Items Not Displaying at Checkout
« Reply #6 on: November 25, 2013, 18:12:48 pm »
but if this is a commercial template surely the bloke who sold it to you is your first port of call?

otherwise you need to employ someone to fix it  - the coder could have written anything in their over ride - that's what an over ride is.....
GJC Web Design
VirtueMart and Joomla Developers - php developers http://www.gjcwebdesign.com
VM3 AusPost Shipping Plugin - e-go Shipping Plugin - VM3 Postcode Shipping Plugin - Radius Shipping Plugin - VM3 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
http://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation