My experiences with Virtueplanet have all been positive.
I've never waited more than 30 mins for a response to a question and never more than 1 hour from question to resolution! That's world class customer service!
The templates are elegant with rock solid coding and flawless cross-browser comparability. All of the modules, components and plugins are included. You can create a first class web store right out of the box.
The templates are easily customizable and so easy to work with. I'd like to replace my Rocket Theme and Joomlart sites with Virtueplant products.
Abhishek Das, you've earned my respect and my business. I look forward to working with you on my next projcet.