Not getting admin confirmation emails and clients not getting confirmation email

[Maxim Pishnyak]

Try to update first. Second you posted your issue in this thread wrongly. Try Plugin or Dev forum sections instead, pls.

[Allen_K]

[SOLVED] 2.0.22c released after my post. 2.0.22b must have been the culprit after all. I updated and it is back to working fine.

As for your second suggestion, I was merely adding only an already existing thread to the same issue, where others had already alluded to the same payment plugin potential source. This was not a new post. I did not get to choose where this thread was originally posted. Maybe you should move the thread according to how you see fit.

[Maxim Pishnyak]

No problem. Just saw your words about your payment method

Authorize.net

I like 2.0.22c too.

[XXL1966]

I have 2.0.22c running and i still can't get a new installation to work properly.

But i read here that the payment method triggers the emails, is that correct ?

i don't want to use any pre payment (customers must do a wire transfer). So i made a payment method and selected standard. Is this correct ?

I selected my admin as a vendor in shoppers. My admin has a correct email adress.

what am i overlooking ?


edit:
However when testing now (guest shopper) i got this when confirming:

"You must provide at least one recipient email address."

[thelake]

Unfortunately since upgrade to 2.0.22c  NO emails send to admin or vendor!?!?!

Orders are well stored in the backend! But No Email to the Admin....

Help urgently needed? Where to look?

[Maxim Pishnyak]

Does your vendor has own email?

[thelake]

since 2 years...

all was well - the first order after the update was not sent - i made NO changes just the update

[Maxim Pishnyak]

You could download 22d version in Dev Portal (check top of the current page). Are you sure that your web site is able to send emails currently (contact form etc)?

[thelake]

Websites is sending emails.. I checked this!

Update to 2.0.22d doesn't help
Order is stored but not send, unfortunately also NOT to the client!!!!!

Seems there is something wrong with Joomla 2.5.14 - serveral websites are not sending breezingforms any more - no reason for that, happens also after update. What is really strange: a few websites with a smiliar settings working well

[Maxim Pishnyak]

On the same hosting service or not?

[thelake]

all on the same server

[Maxim Pishnyak]

Did you check this http://forum.virtuemart.net/index.php?topic=118576.msg403593#msg403593 ?

[Dron]

I am having the exact same problem after updating my site from 2.0.22b to 2.0.22c.

All emails are working fine except the order confirmation emails sent to the shopper and vendor.

I have managed to find the source of the problem though, lucky I always back up my site before I upgrade.

By rolling back the files components\com_virtuemart\helpers\shopfunctionsf.php and administrator\components\com_virtuemart\models\orders.php I am now receiving the confirmation emails again.

I believe the problem is something to do with the notifyCustomer() or renderMail() functions and I will figure it out, I just need a break after staring at code for 4 hours.

[maxispin]

Check your settings: http://forum.virtuemart.net/index.php?topic=118866.msg403586#msg403586

Pending order was missing from the list when email is sent out to the customer in my case.

[Dron]

WTH I swear I checked that already, twice. I even removed them all and added them in again.

You were right though, I went in and checked and 'Pending' was not in the list ...

Added it back in, restored the files to the 2.0.22c versions and tested - problem solved.