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"Check Out Now" goes back to Cart page

Started by toad78, December 17, 2012, 17:28:35 PM

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bytelord

i used a test number for authorize.net credit card and here is the shot ...

also if the user have not check tos when filling his data ... the tos does not shown on the cart page again ... so if you enabled from the backend each time accept tos then the next time will be not possible ... please fix it ...

Regards

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toad78

Thank you for providing the screenshot! This will help. We may just have to wind up going with another extension that will allow for just one single checkout because this is rather confusing for customers.

I've reenable the TOS to "Must agree to Terms of Service on EVERY ORDER?".

We do not have the TOS display on the Cart page because users were still able to 'Check Out Now' without checking the box. It seemed pointless. So we just have it display when users update/create their account.

Some time ago I used a code (I think you provided) to have it automatically select the TOS in the 'Account Details' page, which works.

bytelord

Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

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PRO

Quote from: toad78 on December 18, 2012, 00:21:11 AM


Some time ago I used a code (I think you provided) to have it automatically select the TOS in the 'Account Details' page, which works.

I posted that code, and I do not use it anymore.

I did have some users with problems.

Now I just <input type="hidden">     for the TOS

toad78

You're right, PRO. I'm sorry I got confused.

One too many things going on with the new VM that have been quite befuddling.

I'll try the 'hidden'.

Thank you for your help, folks!

Milbo

We are going to enhance the TOS problem for vm2.2
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Extensions approved by the core team: http://extensions.virtuemart.net/

toad78

I guess it's premature of me to ask when this will come?   :)

bytelord

atm you have a solution :)

Think February ... now will be released 2.0.16
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

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- Please do not PM with support questions, use the forum!

toad78


alatak

Hello toad78

we found out that the cause was that the
<jdoc:include type="message" /> was missing in the template

without that instruction, the error messages returned by authorize.net like:
QuoteThere was an error while processing your transaction: This transaction has been declined. (2)
Order not completed, data is not valid
Card Number Invalid
are not displayed

and VirtueMart takes you back to the payment page.

and then you have the impression that it is looping.