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No notification for new orders

Started by maxxer, December 03, 2012, 11:49:07 AM

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maxxer

Hi.
I've a problem with an installation of 2.0.14, which is an upgrade from a 1.1 release.
When a new order is placed the shop owner won't get a mail notification. If I open the order detail, the status history says "Customer notified?": No on the first line, which reflects realty.
But I didn't understand where to change this behavior, I found not option about that!

I made several other install/migrations and always had working notifications.

What's wrong with this one?

thanks

maxxer

forgot to add that email notification usually work fine in other places, like if I manually change the order status and check the notification option the mail is correctly sent.

bytelord

Hello,

Do you use any third party payment plugin? There is a possibility to override the the mail function and does not send the notification, if yes please give a try with a standard payment plugin for testing.

Regards
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

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maxxer

no, I'm just using standard and paypal.

thanks