Author Topic: [Bug] Related products on parent products.  (Read 1128 times)

Bravestar

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[Bug] Related products on parent products.
« on: September 06, 2013, 11:09:04 am »
Hi, i have the below problem.

if have set a product to be a parent and under that i have 3 child products the related categories doesn't work right. I m checking the related products normally, i m searching them and i m choosing them. When i m saving the product then all the related that i ve selected lost and into their positions get 6 blank boxes those are show nothing to the product.

When the product it hasn t child products it works fine.

can you please help me with that.

best regards

Milbo

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Re: [Bug] Related products on parent products.
« Reply #1 on: September 06, 2013, 16:27:09 pm »
the related categories doesn't work right. I m checking the related products normally, i m searching them and i m choosing them. When i m saving the product then all the related

You set the related products in the parent and it does not work?. The related products or categories?
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Bravestar

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Re: [Bug] Related products on parent products.
« Reply #2 on: September 10, 2013, 14:01:24 pm »
Hi, yes i see that my message it s a little bit confused, sorry.

after check that i ve done i saw that the problem was into the base. I dont know why but after update 2.022b & c  i m having problem with related products no categories.

I made a repair table into my hole base and they work again. But after some days i had the same problems. After repair again all fixed.

See image to get an idea about the errors.

thanks

[attachment cleanup by admin]

Maxim Pishnyak

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Re: [Bug] Related products on parent products.
« Reply #3 on: September 13, 2013, 10:54:55 am »
What is you hosting service?

Bravestar

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Re: [Bug] Related products on parent products.
« Reply #4 on: September 26, 2013, 12:50:15 pm »
i have checked the hosting and is not a problem from there.
Also the hosting space that i have is 2GB and i m using the 1.3GB.

In the same hosting i have and other eshop and i don t have any problem.

thanks

Maxim Pishnyak

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Re: [Bug] Related products on parent products.
« Reply #5 on: September 26, 2013, 16:03:41 pm »
I must be blind, but I could see word 'repair' on your screen. Could you repair tables in your database in your hosting cpanel?

Bravestar

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Re: [Bug] Related products on parent products.
« Reply #6 on: November 02, 2013, 10:44:17 am »
i don t have cpanel but i can make repair tables from phpmyadmin.
the problem appears only when i m working to related products. when i add new products.

Milbo

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Re: [Bug] Related products on parent products.
« Reply #7 on: November 03, 2013, 11:11:19 am »
mysql, php version? This sounds like an internal error reported by your mysql.
I should fix your bug, please support the VirtueMart project and become a member
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Extensions approved by the core team: http://extensions.virtuemart.net/