Author Topic: We are sorry, no shipment method matches the characteristics of your order.  (Read 26836 times)

PRO

  • Global Moderator
  • Super Hero
  • *
  • Posts: 10352
  • VirtueMart Version: 3+
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #15 on: December 17, 2012, 18:44:53 pm »
what shipment methods are you using? and what do you have for the parameters?
J3.9+ VM 3.4.2
Slowest Page Speed Score (88) (Category)
Fastest Page Speed Score (94-96) (productdetails)

Mrstech

  • Beginner
  • *
  • Posts: 6
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #16 on: December 21, 2012, 01:16:24 am »
I'm going crazy with the same problem!! 

I have shipment method divided by Zone (4 in total)
Papal  and standard payment

I'm getting the same message as the other and have tried all kind of possible combinations  :-[.

Joomla 2.5.7
VM 2.014
Multilingual (EN, DE, IT)

PLEASE HELP!!!

jjk

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3485
  • using Matomo instead of Google Analytics
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #17 on: December 21, 2012, 09:21:35 am »
@Mrstech
Without knowing your settings we can't tell you which one might be your problem. If you published a shipping method and it doesn't show, at least one of the customer's entries on the checkout page doesn't match a restriction you have set in your configuration.
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

hknhkn

  • Beginner
  • *
  • Posts: 4
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #18 on: December 21, 2012, 09:38:15 am »
I had the same problem, all my settings were correct before updating the store and the shipment method was working fine, but after update it stopped working with this problem. Tried all the solutions online, nothing worked, so updated virtuemart again from 2.0.6 to 2.0.14, but this time I didn't update the modules/plugins (AIO) to 2.0.14 from 2.0.6 and its working fine now. Will wait to see if there is a solution to this problem before updating the modules/plugins.

Only using the built in shipping plugin: VM - Shipment, By weight, ZIP and countries

Milbo

  • Virtuemart Projectleader
  • Administrator
  • Super Hero
  • *
  • Posts: 9853
  • VM3.2 Cached and Optimized
    • VM3 Extensions
  • VirtueMart Version: VirtueMart 3 on joomla 3
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #19 on: December 21, 2012, 11:57:04 am »
Yeh,
assumingly we fixed something later. Please try 2.0.16. The vmdebug messages say now exactly which conditions are meet and which not.
I should fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Mrstech

  • Beginner
  • *
  • Posts: 6
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #20 on: December 21, 2012, 15:35:00 pm »
@jjk

Like "hknhkn"  I'm using the shipping plugin: VM - Shipment, By weight, ZIP and countries 

Since I have 4 zones, with different shipping prices, as long the user's address is in the list of countries, I asume that the right shipping module for that country should display with the option.

For Payment, I'm using the "Standard" module and Paypal, where I have ALL the countries (which are divided into the 4 shipping modules).

And I do have the module plugins AIO 2.014.


@Milbo,

My shop is missing only this to go online and tomorrow should be the date  :-\  I guess I should try your option and update to 2.016.  How can I back up?  I already back the database up.  I've worked so much and I'm frustrated  :'( Any advice before  I take this step will be more than welcome.

Thanks in advance...

Mrstech

Milbo

  • Virtuemart Projectleader
  • Administrator
  • Super Hero
  • *
  • Posts: 9853
  • VM3.2 Cached and Optimized
    • VM3 Extensions
  • VirtueMart Version: VirtueMart 3 on joomla 3
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #21 on: December 21, 2012, 15:39:16 pm »
Before you get frustrated with such little thing. write a pn to me.

Virtuemart 2 Number 1 rule ! If you want all, enter nothing. that means remove ALL countries from your paypal. Use for a backup akeeba.
I should fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

jenkinhill

  • UK Web Developer & Consultant
  • Global Moderator
  • Super Hero
  • *
  • Posts: 27476
  • Always on vacation
    • Jenkin Hill Internet
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #22 on: December 21, 2012, 16:28:33 pm »
How can I back up? 

This is the first thing that Joomla developers must understand - use Akeeba regularly to make backups. It is so easy.  https://www.akeebabackup.com/
Kelvyn

Jenkin Hill Internet,
Lowestoft, Suffolk, UK

Unsolicited PMs/emails will be ignored.

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Currently using VM 3.4.3.10057 on Joomla 3.9.10 PHP 7.0.33
Testing VM 3.5.0.10097 on Joomla 3.9.10

Mrstech

  • Beginner
  • *
  • Posts: 6
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #23 on: December 21, 2012, 20:28:56 pm »
Updated to 2.0.16 and I'm in the same place I was before  :'(  Nothing shows up: Shipment or payment method!  I really don't know where to look.

Any ideas ??

PRO

  • Global Moderator
  • Super Hero
  • *
  • Posts: 10352
  • VirtueMart Version: 3+
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #24 on: December 21, 2012, 20:59:36 pm »
Updated to 2.0.16 and I'm in the same place I was before  :'(  Nothing shows up: Shipment or payment method!  I really don't know where to look.

Any ideas ??


if a shipment method is assigned to ANYTHING, like zones, zip codes, countries etc. It will not show up until the user fills in billing address
J3.9+ VM 3.4.2
Slowest Page Speed Score (88) (Category)
Fastest Page Speed Score (94-96) (productdetails)

hknhkn

  • Beginner
  • *
  • Posts: 4
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #25 on: December 22, 2012, 16:48:18 pm »
A big thank you to the developers. I have updated Virtuemart and AIO modules and plugins to 2.0.16 and everything including the default shipment method is working great now.

veeco

  • Jr. Member
  • **
  • Posts: 98
  • Joomla, Seblod, and Virtuemart is my Arsenal
    • Doxadigital Web Development Indonesia
  • VirtueMart Version: 2.0.20b
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #26 on: December 23, 2012, 18:38:33 pm »
So, is it solved ?
Work On Doxa Web Developer Indonesia - http://doxadigital.com |

jjk

  • Global Moderator
  • Sr. Member
  • *
  • Posts: 3485
  • using Matomo instead of Google Analytics
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #27 on: December 23, 2012, 19:55:50 pm »
So, is it solved ?
Yes. If it still doesn't work for you in version 2.0.16, enable VMDebug in the VirtueMart configuration and it should show you which conditions are met and which are not (as Milbo mentioned above already).
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

Mrstech

  • Beginner
  • *
  • Posts: 6
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #28 on: December 23, 2012, 21:04:08 pm »
Hi all!

Yes, it is working now. I must admit that I accidentally activated multivendor.  Thanks for the great support and guidance  :)

webrep3151

  • Beginner
  • *
  • Posts: 9
Re: We are sorry, no shipment method matches the characteristics of your order.
« Reply #29 on: December 25, 2012, 16:54:02 pm »
How can I back up? 

This is the first thing that Joomla developers must understand - use Akeeba regularly to make backups. It is so easy.  https://www.akeebabackup.com/

2nd thing Joomla developers should understand

Don't install any Virtuemart updates before checking forum and seeing all the issues the updates caused.

I had a perfectly working shopping cart until updating to 2.0.16

Now nothing but problems.