Update to Virtumart 2.0.12 caused website to fail

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  Arrrgggggggg

What has been done???

I just updated to Virtumart 2.0.12  via Virtumart-aio as prompted ... now (instantly) none of my pages will load. My whole site is now completely inaccessible via any of the browsers I test on ... 

How can I recover from this disaster? Is is possible to deinstall and then reinstall Virtumart 2.0.10 without compromising my website? 

I'm using Joomla 2.5.7

My host is fine I have several other sites working correctly.

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Anybody out there???


Assistance appreciated ... please, please ...  I needed to go live on Tuesday

[Warrock]

Do you have any backup ? 

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Yes ... only a few days old thank good ness.

[John2400]

Yes you can reload backover the top -

* I had less trouble than ever - It is the only time for me that the install in the backend worked perfectly in maybe 4 stable versions.

* make sure you try again try another method of installing

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I tried reinstalling VirtuMart in as many ways as I could to no avail, finally I stripped out the entire website and then reinstalled it via Filezilla from my local test server. This appeared to do the trick, but it was only temporary. Access to the e-commerce pages quickly became patchy, sometimes I could access a page anther time (for no apparent reason) often I could not open the same page twice. At the moment I can read all other areas of the website but none of the VirtuMart pages. 

Interestingly my VirtuMart control panel is advising me I have a new UPDATE FOUND! CLICK TO UPDATE. 2.0.12 I was sure this is what I installed last week, so I checked the changes and can confirm this is the case. 

This may or may not be related but ... some time ago I had a similar problem (all pages of my website produced a clear page). I noticed that if I disabled the plugin VM - Payment, Klarna my site was returned to normal. I have just reviewed my error log and noticed reference to Klarna twice! in one of  the lines of code: 

[Tue Oct 09 20:15:08 2012] [error] [client 109.152.225.93] PHP Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 837 bytes) in /home/sites/crackersforchristmas.com/public_html/plugins/vmpayment/klarna/klarna/api/transport/xmlrpc-3.0.0.beta/lib/xmlrpc.inc on line 243, referer: http://www.crackersforchristmas.com/index.php/privacy/2-uncategorised/7-exclusions

Is this a problem for me??

HELP

[bytelord]

Hello,

Please update using the tar.gz files from http://dev.virtuemart.net/projects/virtuemart/files

Latest version 2.0.12b

Regards

[randomdev]

Try changing memory in php.ini to 32 meg

[bytelord]

Didn't show the last error,

As randomdev suggests you can to change your php.ini to increase the memory size, i am suggesting to try with 64 and 128mb, 32 is not a lot for joomla 2.5.

memory_limit = 128M

or

memory_limit = 64mb

Regards

[imageinaction]

You are brilliant ... thanks for your patience with me, the 128M did the trick and it seams to be stable.