vmError: Was not able to save the VirtueMart user data

[Private6]

I searched on google and didn't find anything to solve the problem.
I'm new to VM. I tried it a while ago but didn't put much time in it, now I want to try all the aspects with a joomla site from scratch but it's acting weird from the beginning.

My error: vmError: Was not able to save the VirtueMart user data

Strange because at first it gave the same error and I couldn't save my currency. After that I also put in a shop title and again the currency and that it did in fact save but still with the error I said above.

I hope that someone can help me.

Thanks in advance!

[topazmedia]

I too am having this same issue after installing VirtueMart on my website this morning. Does anybody know of a fix?

Many thanks in advance

Best regards

Tim

[bytelord]

Hello,

Forgot to mention your joomla, vm and PHP version. Also please take a look inside joomla error log and post the entries.

Regards

[topazmedia]

Hi bytelord

Thank you for your reply

Joomla 2.5.4
PHP Version 5.3.13
VM 2.0.10

Not too sure where I get data from the error log?

Best regards

Tim

[bytelord]

Could be a bad installation or permissions issue.

The log files are located under your_joomla_folder/logs/error.php

Regards

[topazmedia]

Hi there

The error log doesn't seem to be showing anything other than some bad logins (please see below). Do you know which files and locations in particular I should check for permission errors?

Best regards

Tim

#<?php die('Forbidden.'); ?>
#Date: 2011-08-30 19:01:44 UTC
#Software: Joomla Platform 11.1 Stable+Modified [ Ember ] 01-Jun-2011 06:00 GMT

#Fields: date   time   priority   clientip   category   message
2011-08-30   19:01:44   INFO   189.144.78.202   Joomla FAILURE:    Invalid password
2012-06-03   06:09:51   INFO   219.89.60.85   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-06-04   11:01:48   INFO   219.89.60.85   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-06-07   04:23:00   INFO   123.100.85.155   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-06-15   04:35:07   INFO   123.100.85.155   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-06-17   04:33:30   INFO   219.89.107.21   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-06-23   22:04:50   INFO   219.89.90.156   Joomla FAILURE:    Username and password do not match or you do not have an account yet.
2012-10-01   19:54:50   INFO   123.100.85.155   Joomla FAILURE:    Username and password do not match or you do not have an account yet.

[bytelord]

Hi,

Do you make an upgrade? if yes, please go to tools->toos and migration -> install tables and if necessary update them.

Also try to reinstall vm using the tar.gz files from http://dev.virtuemart.net/projects/virtuemart/files

Regards

[rzrz]

I have this error too.
My solution is input the Date of Birth field which is mandatory but by default it was -none-
set a value for that and then I can save with no error

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