Author Topic: Virtuemart not sending order emails (User or Admin)  (Read 1946 times)

francoisp

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Virtuemart not sending order emails (User or Admin)
« on: May 17, 2012, 12:50:02 pm »
Hi there

Running VM 2.0.6 on Joomla 2.5.4. When an order is placed on my site, neither the confirmation mail to the user nor the Admin is send? We are using PayFast for our payment gateway and tried several ways, but to no avail? Can you please assist. The site is www.kewtv.co.za I need to get this fixed asap.

Nimeshin

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Re: Virtuemart not sending order emails (User or Admin)
« Reply #1 on: May 22, 2012, 17:55:24 pm »
Hi
Im using the same versions and have the same problem... anyone has any ideas of what the problem could be

Thanks

SarahW

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Re: Virtuemart not sending order emails (User or Admin)
« Reply #2 on: May 31, 2012, 15:03:50 pm »
I don't have an answer, but I am having exactly the same problem, with the same versions of Joomla! and VirtueMart. Any help would be very much appreciated.

PRO

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Re: Virtuemart not sending order emails (User or Admin)
« Reply #3 on: May 31, 2012, 17:04:12 pm »
was this a migration?

or new install?

J3.9+ VM 3.4.2
Slowest Page Speed Score (88) (Category)
Fastest Page Speed Score (94-96) (productdetails)

Nimeshin

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Re: Virtuemart not sending order emails (User or Admin)
« Reply #4 on: June 06, 2012, 18:55:01 pm »
Hi All

i managed to solve this problem using the payfast payment module.
Make a backup of your website
Uninstall the payfast module. Then re-install VM 2.0.6 (do not uninstall first)
Then install payfast payment module. if you using other modules, try this process
Worked for me VM 2.0.6, Joomla 2.5.4 Payfast module

notification emails started to come through

francoisp

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Re: Virtuemart not sending order emails (User or Admin)
« Reply #5 on: August 06, 2012, 12:45:44 pm »
Thanks Nimeshin - I reloaded and it is working!!!

 :)